Stanbic IBTC Holdings Plc has introduced an instant online account opening service. The bank said the initiative was in line with its goal of helping to digitise banking in Nigeria for convenience and seamless service delivery.
The financial service provider said the innovation, apart from expanding its retail banking business, will ensure easy access to millions of prospective banking customers, while driving financial inclusion in the country.
The new service, according to the bank, involves an instant and easy account opening process and once a simple form is completed and submitted online, the account holder can instantly access their account and begin to enjoy the full benefits of the accounts in real time.
Executive Director, Personal and Business Banking, Stanbic IBTC Bank, Mr. Babatunde Macaulay, was quoted in a statement to have said that the innovation as well as other digital and non-digital solutions rolled out recently underlined the importance of providing seamless customer experience to both existing and prospective customers.
â€œOur appreciation of the need to create access and to continually explore innovative ways of providing world class financial services, when and where our customers want it, is our guiding principle.
â€œWhat we have done is provide our esteemed customers another novel service that meets the demand for prompt and easy access to financial services. Our customers can be reassured that Stanbic IBTC Bank will continue to evolve in anticipation of their changing needs with the aim of helping them move forward,â€ Macaulay said.
Other benefits of the new service, Macaulay stated, include issuance of debit card, mobile and internet banking, interest earning on savings account, flexibility and opportunity to upgrade account, issuance of cheque book and the opportunity to access credit on the customerâ€™s income while investment account holders also enjoy added benefit of watching their money grow.
â€œStanbic IBTC Bank will continue to leverage the expertise of the Stanbic IBTC Group to provide services and products that address the specific needs of our customers,â€ he stressed.