Smile Enhances Service Delivery
By Emma Okonji
To maintain regular upgrade of its network capability, Smile Nigeria, the 4G LTE broadband service provider has just completed the latest upgrade of its Core Network Expansion (CNE).
This upgrade, according to the company, was significant in its far reaching modernisation of the Smile Network, leading to increased capacity, which will enable Smile to serve more customers and improve the experience of existing customers.
Giving details of the upgrade, the Chief Technical Officer of Smile, Akinola Alayoku, said the Radio Network Expansion, which commenced this January, would greatly improve the internet experience of customers on the Smile network giving them super-fast internet experience.
Acting Managing Director of Smile Nigeria, Abhulime Ehiagwina, said: “The upgrade is strategically timed to coincide with the period of high traffic on the network.”
He, disclosed that the upgrade aligns with Smile’s global vision and mission to be the mobile broadband provider of choice in all markets, whilst enabling its customers to do and achieve more.
He further enthused that having the best network in its class, “is something we have a passion for, and we are excited about this latest upgrade as it will enable us to redouble efforts towards providing continued access to SuperFast, SuperReliable and affordable 4G LTE services to all Nigerians.”
Speaking on the upgrade, the Chief Marketing Officer of Smile, Abdul Hafeez, noted that the network upgrade reaffirms, “Smile’s commitment to creating opportunities that will enable our customers to enjoy the best broadband internet experience by providing differentiating solutions that will enrich their lives.”
Explaining further, Hafeez said the upgrade was done partly with the aim of enhancing overall quality of service on the Smile network, to extend connectivity and access to the internet to more Nigerians, and to make quality internet access more affordable and empower our customers to do more and succeed in their respective endeavors”.
Delighted by the development, a cross section of Smile subscribers have confirmed the remarkable improvement that the upgrade has engendered.