By Emma Okonji
Consolidated Hallmark Insurance (CHI) Plc, in a move to ensure that its seamless service offerings are within the reach of its rapidly growing clientele and potential customers, has unveiled a new website – www.chiplc.com.
The new website has been designed to present an utmost user-friendly experience alongside hassle-free navigation and improved functionalities. It enables users, with a click, access to information on various classes of general insurance business to take decisions based on available options and forms of protection desired.
With a very easy and friendly on boarding process, the website enhances the purchase of insurance products online through the aid of premium calculators. It also facilitates payments with Bank Debit Cards and online payments via specified bank accounts with several tier one and two banks.
Also, through a Unique Customer Dashboard available for new and existing customers, they can view online real-time the status of their policies, and transactions.
The functionality of the new website is further evident in the provision for clients to report and lodge in their claims, send supporting claims documents by uploading pictures and relevant forms as well as track the status of their claims.
Built for the digital age, the website is easy to navigate and very suitable for the multi-device social networking customer.
Managing Director of CHI Plc, who is also the current Chairman of the Nigerian Insurers Association (NIA), Mr. Eddie Efekoha, attributed the efforts of several weeks deployed in building the website to the determination of the company in ensuring insurance services are made available with ease to the end users.
According to him, the closer insurance services are to the end users, particularly via desktops and mobile devices, the better for higher insurance penetration with the attendant positive effects on revenue growth.
Deployment of latest technology is an integral part of the strategic plan of CHI Plc in its quest to emerge as a leader in the Nigerian insurance industry, he said.