Emma Okonji
Technology support service company, Tek Experts, has restated its commitment to technology support for Nigeria, just as it recently hit a milestone of over 1,800 employees in Nigeria, making it the largest market of its operations globally.
This milestone was announced during a media parley in Lagos as part of efforts to communicate the essence of the relatively new niche of tech support in the industry.
The recognition as the largest market globally is a direct result of the company’s strategic business opportunities as the largest tech support firm in Nigeria and its increased focus on talent investments. It also underscores the increasing interest in digital technology and IT support services while ensuring sustained development.
Speaking on the milestone, the Managing Director for Africa, Tek Experts and Elev8, Lars Johannisson, explained that having Nigeria as its largest market of operations globally is a testament to the company’s commitment to developing the tech support sector in Nigeria and Africa whilst nurturing talents in the country through the help of its sister company, Elev8.
“We recognise that tech support is instrumental in driving our customers’ brand and overall customer experience. We are uniquely positioned to help companies leverage the existing investments they make in customer support to drive product adoption, increase renewal rates, and ultimately top-line revenue growth.
Many of the services we offer to our customers require technical expertise and we invest very heavily in digital skilling and employee development, growing a skilled workforce for the ICT industry. At Tek Experts, we offer both a place to develop IT skills and a place to leverage those skills with job opportunities supporting some of the most cutting-edge technology for the biggest global brands,” Johannisson said.
