Access Bank Offers Internship Programme on SOPs Mgt to Public Servants

Olawale Ajimotokan in Abuja

Access Bank has offered to sponsor two civil servants on a two-week internship programme at the bank, on the management of the service-wide Standard Operations Procedures (SOPs) on key performance indicators, process workflows, technology and governance.

Head of Service of the Federation, Dr. Folasade Yemi-Esan, made the disclosure while briefing journalists on activities to commemorate the year 2021 Nigeria Civil Service Week.

Selected officers, one each from the various departments in the OHCSF and staff of SERVICOM have undergone a three-day virtual training on SOPs sponsored by Africa Initiative for Governance (AIG) and Access Bank.

The OHCSF and SERVICOM are collaborating to make SOPs serve as KPIs for assessing the compliance of MDAs to service delivery standards.

The development of the SOPs is a major and fundamental step towards the successful implementation of Enterprise Content Management Solution (ECMS).

The SOPs have been developed for all 26 departments in the OHCSF through a thorough process aimed at assisting officers understand and document their business processes which is a prerequisite for digitalisation.

In addition, she said plans were also being finalized to commence the ISO 9001/2015 certification training for both staff of the office of head of service and SERVICOM.

She also added that the federal government has provided N9, 248,995,907.31 as Group Life Assurance cover for workers in 48 MDAS for the 2021 and 2022 respectively.

She said the funds would be paid to the 15 shortlisted underwriters once the Federal Executive Council (FEC) released it through the office of the Accountant General of the Federation (AGF).

The HoS also said her office in the last one year had produced the final draft of the Public Service Rules/Schemes of Service (PSR), which was approved last year by the National Council on Establishment (NCE) for onward transmission to FEC for approval.