Ugo Aliogo
AXA Mansard Insurance Plc, has announced its new “MyAXA Plus” mobile application that would aid in speeding service delivery to customers across Nigeria and beyond.
A statement by the AXA Mansard Insurance said the launch follows the company’s first mobile app in 2017 to further underscores its desire to deliver delightful and relevant, cutting edge financial solutions to its customers and the larger society.
According to the statement: “MyAXA Plus has been very well received because it provides a much improved, seamless, and satisfying experience that puts users at the heart of every feature and action on the App, such as make claims, on their insurance policy, enabling fast reporting of incidents, and payment of claims by the company. Also, book hospital visits HMO customers of AXA Mansard can receive care at over 1,700+ hospitals, and with MyAXA Plus, they can also pre-book hospital visits, reducing their wait time while also getting faster access to specialist consultations.
“This will also allow customers can renew their insurance policy by providing their car plate number on the app, can also renew their motor insurance policy within a few minutes. Invest and liquidate funds: Investors, whether with a high or low-risk appetite can find the right investment options on the app. Also, liquidation of funds and crediting of the customer account is completed within five minutes through the app.”
The statement further explained that the app users can make informed decisions by checking the market rates and trends before investing funds, reading articles by experts, “and interacting with a robot-advisor that uses information provided by the customers to suggest the right products and insurance cover in seconds.”
The statement remarked that MyAXA Plus allows registered and unregistered users to generate instant quotes of any product; use the BMI calculator; read blog articles; check investment trends and rates; calculate returns on investment; calculate the market value of any car; and contact sales agents for more information.
The Chief Digital Innovation Officer, AXA Mansard, Bayo Adesanya, stated that after launching the first of its kind MyAXA mobile app which gave customers a consolidated, single point of access to their general and life insurance, health insurance, assets and savings accounts in 2017, the team decided to build a more advanced solution to further empower customers to achieve their financial goals and access quality healthcare, wherever and however they choose.
He added: “We are committed to achieving the singular goal of putting our customers first, in this instance, by building an app that incorporates their feedback on desired features and improvements, as well as including other market-leading innovations. We urge our existing and future customers to start using MyAXA Plus today.”
