By Nosa Alekhuogie
Banking software provider, CR2 has been conferred with the award of Excellence in Channel Banking Software Solutions, at the New Age Banking Summit 2018, held in Lagos recently.
The company revealed this at a media briefing.
Speaking at the conference, the Chief Commercial Officer, CR2, Kieran Kilcullen, said the annual summit, which is now in its eighth year was organised by UMS Conferences, a knowledge-sharing forum of selected senior banking and technology experts who provide insights into the key trends and challenges of banking in the digital era, “which is widely considered as one of the most prestigious occasions on Africa’s fintech calendar.”
He said: “CR2, has developed a strong market presence across Africa, and today enjoys significant growth in Nigeria, where two of the country’s biggest banks, (Diamond Bank and Access Bank) serve as its customers.”
On his part, the Chief Executive Officer, CR2, Fintan Byrne, who accepted the award on behalf of the company said: “We are thrilled to receive this recognition. Our footprint across the African continent continues to grow significantly, largely due to our award-winning technology, but also our knowledge and expertise of the shifting market dynamics in each local African. “With headquarters in Dublin, Ireland, CR2 has more than 100 retail banking customers in over 60 countries.
The Managing Director, Global InfoSwift expressed his delight pertaining the award received.
He said: “We believe that this relationship with CR2 has helped in the Nigerian market place because the government is passionate about local content.
“There has been a lot of training and we would continue to train to ensure that we have local expertise. We are very excited about the award as CR2 is very committed to this market.
“We encourage the idea of working with local partners and populating experience around our products in each market in which we do business.”
Kilcullen further explained the need to constantly upgrade software and technology.
He said, “ In the digital world, things change all the time, customers want to see new things; capabilities, transactions, new features, functions and therefore it is very important that you equip both customers and partners to be able to have those features and functions. We Specialise in enabling banks personalise the experience for each customer.”
“Banks don’t like revolution , so what we do is identify which area of the banks’ current solutions is the weakest and build a significant and substantial business case for them that helps them improve their customer service, experience, improve their businesses.”