KBL Insurance Expands Online Retail Market Portal


KBL Insurance, said it has added two more products to its online retail portal.
The company, said this is in continuation of its focus on retail insurance and effort to further give consumers easy access to its products.

The additional insurance products added to the company’s online portal include Red Card, which covers home contents against fire and Motor Safeguard, which is a motor insurance product that offers more benefits than regular Third Party Motor insurance.

Commenting on the products, Executive Director Marketing of the company, Charles Ajawihe, said customers can purchase any of these products using any digital device on KBL Insurance portal.
He recalled that previously, customers could only purchase Third Party motor insurance on the portal.
In terms of claims settlement, he said that the company settled a total of N451 million worth of claims in the year 2017.

“This amount represents claims settled on Motor Insurance, Fire, Marine, Energy and other classes of insurance. He restated the company’s resolve to settle claims within 48 hours, assuring that once documentation is complete there will be no delay in paying any genuine claims.
He also urged customers to continually ensure prompt reporting of losses in line with the benefits of the insurance cover they have through the available channels.
Ajawihe stated that the company’s focus on retail insurance is based on the need to deepen insurance consumption in the country.

“To this end, the company is re-launching relevant products that cater for the insurance needs of the Nigerian consumer, with a view to providing them with relevant options. The company believes that one of the ways to make insurance attractive in Nigeria is to make it available and accessible in multiple variants and channels”.
He said in order to further ease access to its services, the company has also implemented online claims notification and online business quotation on its website.
He added that besides purchasing insurance products on the website, customers are also able to ask for quotes and notify the company of their claims through the company’s website. KBL Insurance launched an online transaction portal for Third Party insurance in 2015.