LASACO Assurance Plc, has received the prestigious ISO 9001:2015 certification from the Standards Organisation of Nigeria (SON),the representative of the International Organisation for Standardisation (ISO) in Nigeria.
The Insurance giant, which is the first to receive the certification in addition to the earlier NIS ISO 9001:2008 among insurance underwriters in the country, was found worthy of the coveted rating because of its quality management system and priority for customer satisfaction.
The certification is in line with LASACO’s goal of delivering high quality services which has over the years endeared it to the public, making it a key player in the dynamic insurance sector of the country’s economy
The International Organisation for Standardisation, a global entity known for helping companies develop Quality-Based Management Systems that focus on Risk-Based thinking and Accountability, designed a group of Quality Management Standards that are tailored towards meeting the needs of customers.
The certification to the Quality Management System Standards has therefore conferred the global status on LASACO Assurance Plc as with other international organisations certified in like manner all over the business world.
The latest standards adopted in 2015, which LASACO Assurance Plc is currently certified, are designed to help improve communications, efficiency, implementation of continuous improvement and, ultimately, higher customer satisfaction.
Speaking on the latest quality rating, the Managing Director/CEO of LASACO, Mr. Segun Balogun, expressed satisfaction saying, the achievement aligned with the company’s vision of leveraging compliance and quality of service across all of its markets to provide clients with the highest quality of service possible.”
“As we continue to foster a commitment to client satisfaction, we are very proud of this achievement, which underscores our drive for excellence”.
The ISO certification, he added, “is a strong signal that clients and partners can trust the company to deliver the highest quality of services. It gives them confidence that we are fully focused on their needs and committed to international standards of quality”.