Ebere Nwoji
The Industrial & General Insurance Plc (IGI), said it has taken steps to expedite the clearance of outstanding claims owed by the company to its numerous clients.
The company said that as part of the efforts, it had decided to settle due and substantiated claims in pre-determined batches.
The company’s spokes person, Mr. Steve Ilo, in a statement said the new management of IGI indicated that the batching of payments takes immediate effect.
He said the company structured the batch-by-batch system in order to ease the processing of the claims and ensure seamless disbursement, while allowing for verification and clearance of requisite documents.
“Consequently, claimants have been grouped into batches and verified obligations in the surrender, maturity and other categories are now being paid in turns.
“The initial batches have now been deployed and there is an assurance to adhere strictly to the structured approach and each batch of claimants will be contacted as the exercise progresses”, Ilo said.
According to him, the management deeply appreciated the patience of the claimants thus far and regrets the inconvenience occasioned by the delay in payments.
“IGI, had recently affirmed its capacity to meet the obligations, stressing that it paid over N1 billion as claims in the past 15 months”.
He said the company would continue to consolidate relationship with its partners, even as it keep faith its renewed commitment to best standards, expeditious and satisfactory service delivery.
