Customers of First City Monument Bank (FCMB) and others who reside or run businesses in Mararaba-Karu, a satellite settlement town in Nasarawa State, neighbouring Abuja environs, including Nyanya, now have an opportunity to enjoy services offered by the bank.
This was because the bank has opened an ultra-modern and full-service branch strategically located in the area.
The new branch was inaugurated recently.
This took to three, the number of the bank’s branches in the Nasarawa environs and 205 across the country.
The development was in line with the bank’s strategic expansion approach and commitment towards bringing banking services directly to the door steps of its existing and potential customers.
The location of the branch takes into consideration convenience for residents and businesses in Karu and neighbouring communities in Nasarawa and it is expected to promote financial inclusion in the country.
Commenting on the new branch in Karu, the Managing Director of FCMB, Mr. Adam Nuru said: “This is due to the importance of this area, not just as a residential hub, but as a major gateway to other strategic places in Nasarawa state.
“Though, most of our customers prefer to carry out transactions from wherever they are, using our alternate channels such as FCMBMobile, FCMBOnline, USSD code and ATMs spread widely across Nigeria, some customers still prefer human interaction when banking.
“This additional customer touch point will further boost our commitment in providing customers with simple, helpful and reliable banking services, in a conducive and convenient environment’’.
Also speaking, the Divisional Head, Service Management & Technology of FCMB, Mr. Oluwakayode Adigun, reiterated the bank’s commitment to strategically grow its network to meet the individual and business aspirations of its growing customer base across segments.
He disclosed that the new branch, just like other branches of FCMB across Nigeria, brings with it something special in terms of structure, aesthetics and excellent customer experience.
“While we strategically pursue our digital agenda as a forward looking financial services operator, we will continue to support the financial inclusion vision of the Central Bank of Nigeria where every customer is adequately served on any channel in which such services are provided to meet their respective lifestyles and needs,” he added.
In his address at the ceremony, the Deputy Governor of Nasarawa State, Silas Agara, commended FCMB for its commitment to national development through various forms of support to the private and public sectors.