AXA Mansard Plc, a member of the AXA Group and global leader in insurance and asset management has introduced more payment channels to eliminate challenges its customers may have experienced in the past with regards to payments.
With the introduction of these multiple payment platforms, users will have easy, quick and convenient mode of premium payments.
The insurer explained in a statement that its payment processes have been digitised and automated for improved customer service and reduced turnaround time for all transactions. With the latest innovation, Customers will be able to make payments on various platforms, which include Quickteller (Website and Mobile App); PayDirect; GT Collections; and the Point of Sales (POS) terminal. Others include the AXA Mansard Website; cheques, bank drafts and internet banking platforms of selected banks.
Commenting on the new multiple payments initiative, the Chief Executive Officer, AXA Mansard Insurance Plc, Kunle Ahmed, was quoted in the statement to have explained that, â€œIn order to serve our customers better, we have introduced new payment channels that will help simplify the processes through which they can make premium payments for their new and renewed policies.â€
According to Ahmed, â€œWith the payment channels, all the encumbrances associated with premium remittance from clients have been resolved and reconciliation challenges will no longer impede service delivery to our clientele.â€