As part of strategies to connect with the grassroots, Union Bank of Nigeria Plc., has hosted its customers in Anambra State to serve them better.
The meeting which also sought to strategise on improving customersâ€™ businesses had in attendance Chief Executive Officer, CEO, of the bank, Emeka Emuwa, and other top executives, includingÂ Head, Corporate and Investment Banking, Emeka Okonkwo, Head of Commercial Banking, Adekunle Sonola, andÂ the Divisional Executive for the Region, Rosemary David-Etim.
According to the financial institution, the programme which engaged customers and stakeholders in interactive sessions aligns with the bankâ€™s tradition to better understand its customers as well as their expectations so as to continuously meet their needs.
Speaking on the initiative, the bankâ€™s CEO, Emeka Emuwa explained that the forum stemmed from the need to re-introduce customers and stakeholders to the â€˜New Union Bankâ€™ which had emerged following a full-scale transformation process initiated in 2015.
â€œFollowing our rigorous transformation, we are now better positioned to deliver on our promise to be a trusted financial partner. We remain dedicated to the success of our customers and assure you of our consistent efforts towards the provision of simpler andÂ smarter banking services that help our customers succeed,â€œ he said.
Guests at the forum included the Igwe of Enugu – Ukwu, His Royal Highness (HRH) Igwe Ralph Ekpe, the Igwe of Abagana, HRH Igwe Okeke Patrick Mbamalu, Group Managing Director of Ibeto Group Limited, Chief Cletus Ibeto and renowned diplomat and politician, Chief Oseloka Obaze among others.
The bank also recently held an insightful business masterclass for its commercial customers in Port Harcourt, Rivers State.
The business masterclass was a platform to demystify the recent changes to the Nigerian tax regulations and assist the bankâ€™s commercial customers as they navigate the waters of the new tax system.
Addressing stakeholders at the seminar, Partner and West Africa Tax Leader at PricewaterhouseCoopers (PWC), Taiwo Oyedele provided further enlightenment on the changes in the Nigerian tax space, implications for stakeholders and how
businesses canÂ adapt to be able toÂ accommodate the changes.