Following a 3-day forum, which was held in Lagos recently, the Chairman, United Bank for Africa (UBA) Plc, Mr. Tony Elumelu formally inaugurated a Group Board Meeting as a platform for group integration, bonding and knowledge sharing. Ninety participants made up of the entire board of UBA, chairmen and CEOs of UBA subsidiaries in Africa and the United Kingdom, group strategic business and support heads, amongst other special invitees and guest facilitators, were in attendance.
Speaking during the inauguration, Elumelu said: “As long term investors and Africa enthusiasts, we are committed to the markets in which we operate and to the wider African economy. We will continue to work with credible partners and governments across Africa to identify and develop those critical growth poles required for the sustainable development of all African economies.”
The Group Board Forum resolved to reposition UBA as the leading pan-African bank across all key indices – brand equity, human capital, customer service and profitability whilst also inculcating a culture of responsiveness in UBA. Other top of the agenda items included Know-Your-Customer (KYC) and Anti-Money Laundry (AML) policies and compliance standards across the Group. There was also a general agreement among participants that there will be zero tolerance for any regulatory infraction across all operations.
For this to happen “we must inculcate a culture that enforces individual accountability, a high sense of urgency and a customer first orientation in getting things done. Responsiveness and accountability are key attributes of high performing organisations,” Elumelu said.