FUG Pensions   Gets ISO Certification in  Quality  Management  System

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Ebere Nwoji

FUG  Pensions  has been certified  with the  ISO  9001:2008 Quality Management System certification by the   International  Organisation for standardisation (ISO).

With this, the company, has emerged the second pension Fund Administrator(PFA) to be certified with the international quality management  standard.

 Managing Director of the company, Mr  Usman  Suleiman, speaking on the company’s journey to achieve the un common height in quality management, said it  commenced  since 2013 .

According to  him, in 2013, the Board and Management of FUG Pensions took a corporate decision to undergo the process of obtaining an International Organisation for Standardization ‘s(ISO) certification, ISO 9001:2008 in Quality Management System.

 He said after many months of rigorous review of the company’s management system, independent assessors certified that the Quality Management System of FUG Pensions were in compliance with the requirements of ISO 9001:2008.

He said  following this, certificate applicable to provision of Pension Fund Administration was issued to the company in December 2015,  adding that with the certification, FUG Pensions management system is   now of international standard.

The International Organisation for Standardisation, (ISO) is an independent, non-governmental organisation, whose members   comprise the standards organisations of 164 member countries including Nigeria.It is the world’s largest developer of voluntary international standards and facilitates world trade by providing common standards between nations. The use of the standards aids the creation of products and services that are safe, reliable and of good quality.

The standards, help businesses increase productivity while minimising errors and waste. By enabling products from different markets to be directly compared, they facilitate companies’ entry into new markets and assist in the development of global trade on a fair basis. The standards, also serve to safeguard consumers and the end-users of products and services, ensuring that certified products and services conform to the minimum standards set internationally.

FUG Pensions, was licensed in June, 2007 and commenced operations in October 2007. Since then,it had consistently improved on  its services to the delight of its customers.
With this in mind, FUG Pensions, has  developed special service platform to help  its customers have access to their account details without necessarily talking to  the company’s agents.
FUG Pensions affirms that it will continue to strive to satisfy the needs of its customers within legal and regulatory limits.