NAICOM Underscores Importance of Performance Management

Ebere Nwoji

The National Insurance Commission( NAICOM), has underscored the importance of   Performance management in the life of institutions saying it has remained the foundation of any effective institution.

NAICOM, stated this at  a performance management workshop held in Ikot-Ekpene, Akwa Ibom State.

Addressing  participants, the Deputy Commissioner for Insurance Technical, Dr. Usman Jankara  who represented the Commissioner for Insurance, Mr Olusegun Ayo Omosehin, said given all important nature of  performance management, NAICOM would embark on decisive push towards strengthening institutional accountability and operational excellence.

Jankara, said the workshop marked a strategic move to embed a performance-driven culture across the Commission.

He said for NAICOM, it was  central to align the efforts of every staff member with the Commission’s long-term vision of a safe, stable, and globally competitive insurance sector capable of supporting Nigeria’s economic ambitions.

He outlined NAICOM’s five strategic goals as policyholder protection, supervisory efficiency, financial stability, innovation and sustainability, and expanded insurance penetration.

He emphasised that these priorities were  supported by targeted objectives including risk-based supervision, digital transformation, improved governance, and strengthened claims management, insisting  that without an internal culture grounded in clarity and accountability, even the most well-designed reforms would fall short.

He said to reinforce its strategy, NAICOM was adopting the globally recognised objectives and key results (OKR) framework.

He noted  that the system linked qualitative objectives with quantitative measures, enabling teams to focus on outcomes rather than processes.

According to Jankara, the OKR model was particularly suited to mission-driven public institutions, promoting transparency, alignment, and measurable impact.