Report: Africa Leads with Agentic AI Technology Adoption

New survey-based report from Boston Consulting Group and MIT Sloan Management has revealed how leaders can maximise Agentic AI’s duality with HR approaches and asset management techniques.

According to the report, 82 per cent of African respondents view AI agents as collaborative colleagues rather than tools, while 35 per cent of companies have begun using Agentic AI, with another 44 per cent of companies planning to deploy it soon, and 250 per cent more respondents expect AI to have greater decision-making authority within three years.

However, few organisations have developed the management frameworks necessary for redesigning their workflows, governance models, investment planning, and talent strategies to keep up with this unprecedented pace, the report said.

The report, themed: ‘The Emerging Agentic Enterprise: How Leaders Must Navigate a New Age of AI’, draws from a survey of 2,102 executives across 21 industries and 116 countries, as well as interviews with senior leaders.

Co-author of the report, Sam Ransbotham, an analytics professor at Boston College, said: “Historically, we had a nice, clean separation between technology and people, with management processes designed around that distinction. But Agentic AI is neither a tool nor a teammate — it’s both and thrives in that blur. The organisations that will succeed are those that recognise Agentic AI’s dual nature as a feature, not a bug.”

BCG Managing Director, and Co-author of the report, Shervin Khodabandeh, said: “Agentic AI has the power to transform entire workflows and challenge existing business processes. The organisations that will succeed are those that put in the effort to reimagine their processes and not just force-fit agentic AI into existing ones.”