Trust in Your Hands: Sproxil’s AISHA Assistant Boosts Confidence in Nigeria’s Healthcare System

With the official launch of Artificial Intelligence Support Healthcare Assistant (AISHA) on April 25, 2025, Sproxil has introduced more than just an AI Assistant; it has ushered in a new era of healthcare confidence for millions of Nigerian consumers. As a global leader in anti-counterfeiting and consumer engagement, Sproxil is once again setting the standard for how technology can empower people, improve lives, and build stronger connections between patients and the healthcare system.

AISHA is a WhatsApp-based AI Assistant designed to deliver verified, instant health information, not just drug details to consumers after they authenticate their medications using Sproxil’s trusted system.

For years, Nigerians have relied on Sproxil’s QR codes and 13-digit SMS verification to confirm the authenticity of their medicines and protect themselves against the dangers of counterfeit products.

But as Ashifi Gogo, CEO and Founder of Sproxil, explains, the company’s mission does not stop there. “We want people to trust their medications, trust their knowledge, and ultimately trust the healthcare system supporting them.

“AISHA is our contribution to building that trust, one conversation at a time, strengthening relationships between patients, providers, and technology.”

After verifying their medication, users receive a direct WhatsApp link to access AISHA, where they can ask questions about side effects, potential drug interactions, storage instructions, or any general health concern.

With up to 15 questions allowed every 24 hours, AISHA provides personalised, on-demand support that helps each consumer better understand and manage their health confidently.

The Assistant’s feedback loop is another important feature, allowing users to share their experience after each session so Sproxil can continually refine and improve the tool.

This ongoing commitment to listening, adapting, and meeting user expectations ensures that AISHA stays relevant and useful, reflecting the evolving needs of Nigerian healthcare consumers and making them feel truly supported.

Beyond convenience, AISHA represents a bigger shift from passive consumption to active participation in health.

Gogo adds, “When people understand their medications and health decisions, they are more likely to follow treatment correctly, avoid dangerous mistakes, and ultimately experience better health outcomes. AISHA is about putting control and confidence back into the hands of the people, encouraging them to take proactive steps toward better well-being.”

To experience AISHA, consumers simply purchase a Sproxil-protected medication, authenticate it using the QR code or SMS method, and click the WhatsApp link provided in their confirmation message.

With AISHA, Sproxil is delivering more than technology. It is delivering peace of mind. This innovative solution is paving the way for a stronger, better-informed healthcare environment in Nigeria, empowering individuals to take ownership of their health, make informed decisions, and build lasting trust in the systems that serve them.