Emma Okonji
The Chief Executive Officer of Arravo, a Systems Integration Service Provider Company, Mr. Ayo Adegboye, has stressed the need for organisations to invest in technology and in their customers in order to remain relevant in business to provide customer satisfaction.
Adegboye who made the assertion in Lagos at a recent press conference to announce the award it received from the Nigeria Technology Innovation and Telecoms Award (NTITA), as the Best Systems Integration Service Provider of the Year, said Arravo had continued to remain in business, achieving so much because of its continued investment in technology and in its customers, a development, he added, led to the winning of the prestigious award.
According to Adegboye, “Businesses generally had their challenges in the last 18 months due to the effect of COVID-19 pandemic. The effect forced many businesses to go into recession and they could not survive it, while those business that survived it, are now struggling to remain in business. But in all of these, investment in the right technology solutions will help companies and organisations to survive well. We are now in the post-COVID era where businesses that earlier embraced technology are bouncing back to business and the work environment is fast picking up and gaining traction.”
Speaking about the award, Adegboye said: “The award is a reflection of dedication and efforts from the Arravo team. The award places us as first and above other systems integration service providers who are our competitors, which again is a reflection of our continued investments in solutions that address customers’ business concerns.”
He said due diligence was carried out by the award organisers and the nominees were subjected to thorough selection process from the panel of judges before the public voting that saw Arravo emerged as the Best Systems Integration Service Provider of Year.
“This is the first award we are receiving since we changed our brand identity from BCX to Arravo, and we are proud of the award because of its integrity in judging award winners,” Adegboye further said.
Explaining how the award would impact Arravo’s customers, Adegboye said the award would further strengthen the trust that customers have in Arravo, having won the Best Systems Integration Service Provider of the Year Award. The award will also spur us to do more for our customers in order to retain the trust that customers have established for Arravo. It is for this reason that we dedicated the award to our customers and to the team players in Arravo, he said.
Vice President, Marketing Communications for Arravo, Mrs. Morenike Alder said one of the differentiating factors for Arravo, is about its technical expertise and capability in providing technology services to customers.
Speaking on Arravo’s business expansion plan, Adegboye said: “We are expanding our partnership base and our business solution offerings. Recently Arravo launched in Ghana and Cote d’ Ivoire and we have plans to further expand to East Africa by next year. We recently launched two business subsidiaries, Arravo Sox and Arravo Academy. While the Arravo Academy is focused on technology training, the Arravo Sox is focused on offering smart technology solutions to organisations and businesses.”
