Air Passengers Should Expect Flight Delays, Higher Fares, Says FAAN


The Federal Airports Authority of Nigeria (FAAN) has said it has put arrangements in place on passenger facilitation ahead of resumption of flights.

Speaking at an aviation webinar organised by Women in Aviation (WIA) Nigeria with the theme: “Aviation: The New Norm in the post COVID,” the General Manager Corporate Affairs of FAAN Mrs. Henrietta Yakubu said passengers should expect delays and long hours of checks and re-checks right from when they arrive the airport and depart.

She said escorts of VIPs would no longer be allowed to follow their principals into the terminal, adding that such principals would be subjected to all health checks.

To this end, she said passengers are expected to leave their home early hours before their flights to go through the various checks before entering the terminal and after.

“We are going to expect flight delays; flights will experience delays from checks and re-checks. If you are travelling, I will expect a potential traveler to leave home hours before his flight. Why do I say this?

”Because there is going to be a lot of checks in the front of the terminal we have been told that some may activities and procedures will take place in front of the terminal. So air travelers are expected to leave home very early so that they can get to the airport on time.”

The FAAN spokesperson also explained that passengers should expect that airlines would charge more in terms of airfare, adding the International Air Transport Association (IATA) said that there would be 45 per cent increase in fares.

Yakubu stated that the COVID-19 had brought a lot of changes to air travel, adding that to ensure the safety of passengers and airport users, the way of doing things before have to change.

She added that the pandemic would make people cut down on non-essentials and lead to low demand of air travel.

At all airports, she said social distancing would be 100 per cent, temperature screening, wearing of face masks, disinfection of shoes and luggage of passengers would also be carried out 100 per cent regardless of personalities.

“There will be floor markings indicating where each passenger will wait on the queue, arriving Passengers will also be subjected to temperature screening, physical distancing too will be observed while Passengers are waiting by the carousel to pick up their luggage.”

Passengers are expected to arrive the airport with their facemasks on, their luggage and pairs of shoes to be disinfected. Passengers are expected to observe to observe social/physical distancing.”

“Passengers will subject themselves to temperature screening and departure halls will be arranged in such a way that physical distancing too will be observed,” she added.