Uber has officially opened it Greenlight Hub in Abuja, strategically located at the upscale Jabi Lake Mall in Abuja, officials have said.
A statement by the company said the Uber Greenlight Hub is part of its continued commitment to driver-partners, and would be open five days a week, serving as a resource centre where existing and potential driver-partners could receive support for app-related inquiries.
“Driver-partners remain a critical part of Uber operations in West Africa,” said O’Yoma Ukueku; Greenlight Operations Manager for West Africa. Providing a functional, modern and technologically enabled support centre for them reinforces our commitment to continually providing real-time, onsite support to driver-partners. Uber’s team of dedicated, well-trained and professional Experts will ensure that their concerns and inquiries are addressed and resolved.”
The launch of the Uber Greenlight Hub also served as a driver-partner appreciation event, where driver-partners were feted with food and drinks. Notable driver-partners who had distinguished themselves by providing excellent and professional service were also rewarded with a variety of gifts including brand new generators, refrigerators, plasma televisions and microwaves.
According to Lola Kassim, General Manager West Africa, Uber “Driver-partner support is something that we take seriously at Uber, and that is why we have opened this location at the Jabi Lake Mall – centrally located to a wider number of driver-partners. The launch of the Greenlight Hub serves a dual purpose of providing a world-class support centre for Uber driver-partners and also provides us with an avenue to celebrate and appreciate those who have ensured that Uber remains top of mind. We remain committed to creating economic and business opportunities for those signed up to drive on the Uber app, and we’re here to help ensure they reach their goals.”
For Samson Yusuf who received a prize as the driver-partner with the most number of trips in Abuja: “Winning this prize and being recognized by Uber means a lot to me. I started off as a driver to a fleet partner, but as a result of commitment, consistency and the constant support of the Experts at Uber, today I’m a proud owner of my own cars, all operational on Uber. It is something that a lot of people can achieve through hard work and being focused.”
The Uber Greenlight Hub will be open Monday through Thursday, from 9am – 4pm, and on Friday, from 9am – 3pm, excluding public holidays.
Uber’s mission, according to the statement, is to help people get a ride at the push of a button – everywhere and for everyone. We started in 2009 to solve a simple problem – how do you get a ride at the touch of a button? Six years and over five billion trips later, we’ve started tackling an even greater challenge: reducing congestion and pollution in our cities by getting more people into fewer cars. The Uber network is now available in over 600 cities in over 80 countries spanning six continents.