The days of brick and mortar banking are fast becoming a thing of the past as Access Bank has Plc’s WhatsApp banking has gone live.
Designed to provide customers with easy and reliable banking transactions, the WhatsApp banking service allows users to automate most parts of the banking experience, providing customers the ease of remote banking with the efficiency of the best personnel and the intimacy of a customized experience.
“Access Bank continues to keep the pace as a leader in the digital banking revolution in Nigeria, with the launch of banking services on WhatsApp – one of the largest social media platforms.
“This is yet another innovative way to connect customers to the plethora of services and banking options available to them from the comfort of their mobile phones,” the bank’s Executive Director, IT & Retail Operations, Ade Bajomo, was quoted to have said in a statement.
“Now Access Bank is bringing banking closer to its growing customers by leveraging on the WhatsApp Application. We are excited to see the rate at which the service is being adopted and we can’t wait to see more of our customers enjoy the experience,” he added.
Access WhatsApp banking is a non-intrusive service which does not require users to download a new application or use extra data to access the options available. It works with the existing WhatsApp application and can be used immediately.
According to the statement, to connect with Access Bank on the WhatsApp, all customers need to do is, add the mobile number- +234 9090 901 901 – as a contact in their phones, the same way they would any other number.
“After saving the number on their phones all they need to do to activate the service is send a “Hi”. It is important to note that customers must use the number registered to their personal accounts with the bank.
“All service requests on Access WhatsApp are treated instantly, and the speed of transaction is dependent only on the internet connection of the user. Services customers can access via the Access WhatsApp Banking platform include; BVN display, Balance Enquiry, Request Payday Loan and Account Opening. Life has gotten easier, now that Access Bank has brought banking closer to you, on WhatsApp,” the bank added.