The United Bank for Africa (UBA) Plc has revealed that its ‘Leo’ has been extended to Cameroon, Zambia, Cote D’Ivoire, Senegal and Congo.
According to a statement from the bank, ‘Leo’ has brought ease to its customers since its introduction and has aided them with numerous transactions since the beginning of the year.
The Group Managing Director, UBA, Mr. Kennedy Uzoka, said that the launch of Leo was part of initiatives aimed at putting the bank’s customers first with UBA continuously developing strategies aimed at easing transactions for the bank’s numerous users, while ensuring utmost safety of their transactions.
Uzoka added: “The formulation of this product, is consistent with the bank’s customer 1st philosophy, where we are doing things not the way we like, but focusing on what the customers want, where they want it, and in the exact platform they want it.
“At UBA, we have been working with technology giants that have the global capacity to ensure not only seamless but also effortless banking for millions of our customers across Africa. We at UBA, have collaborated with Facebook to come up with this innovation that is capable of revolutionising the way banking is done in Africa.”
Uzoka, who also noted that the banking solution would in the nearest future, show up on other social platforms, added that all it takes to enjoy the services is simply to have a Facebook account.
Also speaking at the launch of Leo, the Group Head of Online Banking at UBA, Mr. Austine Abolusoro, reiterated that the solution was not just a chat machine, but an artificial intelligence personality meant to address any type of banking concerns raised by customers.
“Leo is ready and waiting to help with most transactions and to deliver any form of banking services. Leo is operating a lifestyle banking platform on facebook messenger to assist with your transactions while chatting with your friends and business partners.
“The security with this platform is that for every transaction, an OTP (One Time Password) is generated to the phone number that is registered on your account.”