Emma Okonji
VDT Communication, one of the leading broadband and premier 4G LTE Advanced service provider, will be discussing new technology strategies that will enhance customer service delivery at the next customers’ forum scheduled the hold October 13, 2017.
Marketing Manager, VDT Communication, Mr. David Ese, while giving further details about the forum, explained that the theme of the forum, ‘Value Driven. Customer Focused’, is meant to reinforce VDT’s passion for delivering exceptional services to her customers, putting the customers’ satisfaction first before anything else.
VDT Communications’ Customers’ Forum is a yearly event organised by the company to engage her customers in face to face interaction with the aim of bonding with the customers and enhancing their experience of the company’s brand.
In achieving this, VDT goes the extra mile to provide world class quality service to her customers.
VDT Communications is an ISO 9001:2008 and currently upgrading to ISO 9001:2015. It became the first ISO 20000 certified telecom company in West and Central Africa for excellent Information Technology (IT) service management, and winner of several awards including the “Broadband Company of the Year, 2017â€, “Corporate Internet Provider of the Year 2017â€, “Bandwidth Company of the Yearâ€, 2016, “Broadband Company of the Yearâ€, 2015 “Bulk Internet Provider 2011 & 2012†and “Wireless Backhaul Provider 2009 & 2010”.
With 104 Points of Presence (POP) and counting across the Nigeria, VDT Communications provides services to customers in all the 36 states of Nigeria and Abuja FCT.
The company, which celebrated 15th anniversary and lunched her 4G LTE Advanced internet is June last year, provides customer services, covering Digital Leased Circuit, Metro Wireless, Metro Fiber, Corporate Internet, multi-branch network connectivity, 4 G LTE Advanced and Cloud services.
“VDT Communications Customers’ Forum 2017, promises to be a memorable event where customers’ experience relationship will be enhanced,” Ese said.
