Chinedu Eze
One of Nigeria’s airlines, Dana Air has announced the recruitment and training of more Nigerian Pilots in Johannesburg, South Africa and Madrid, Spain, as part of its contribution to the growth and development of the Nigerian aviation industry.
The airline also said it has introduced a Special Services Unit, which consists of well-trained males and females to among other functions, attend to passengers with special needs, urgent complaints, update passengers on current promos and benefits of Dana Miles at the airports in Lagos, Abuja, Port Harcourt, Uyo and Owerri.
According to the Accountable Manager of Dana Air, Mr. Obi Mbanuzuo, ‘Dana Air is committed to the growth and development of the Nigerian aviation industry. As at 2015, more than 500 Nigerian pilots were unemployed but with our recruitment and frequent training both locally and abroad since 2015, we have been able to reduce the number, by engaging these pilots and paying for their training in South Africa and Spain.â€
He added: “We will continue to encourage professionalism in the industry and support our Nigerian Pilots to ensure constant growth and development in the industry.’’
On the newly introduced Special Services Unit, Obi said that Dana Air introduced the unit to further deepen customer service, offer multiple issue-solving options and provide seamless travel experience for our teeming guests.
“Only recently, we won World Stage Economic Summit’s Nigerian Airline of the Year award for being inventive with our customer service and products, and there is need to keep raising the bar of service excellence, so we do not let our guests who keep nominating Dana Air for awards down.’’
The airline said it has flown 2.7 million passengers in the last eight years, so it is one of the leading airlines in Nigeria with over 27 daily flights from Lagos to Abuja, Port Harcourt, Uyo and Owerri, adding that Dana is reputed for its innovative online-products, unrivaled on-time performance and World-class in-flight service.
