By Demola Ojo
Jumia Travel Nigeria last week celebrated its third year of doing business in the country with a second edition of its awards ceremony in Lagos.
Formerly known as Jovago, Jumia Travel is the hotel booking service of Jumia and is Africa’s No.1 hotel booking website, allowing customers to get competitive prices for more than 25,000 hotels in Africa and more than 200,000 hotels around the world.
A total of 28 Lagos hotels won under categories such as, Customer Choice, Best Hotel Partner, Booking Award, and Rising Star Award.
“These hotel awards celebrate achievements and relationships that not only set the awardees apart, but also strive to create better service and experience for the guests. The objective is to appreciate outstanding performers while creating a dynamic platform for players to meet and interact,” said Kushal Dutta, Managing Director Jumia Travel Nigeria.
Some of the winners include include Ibis Hotel Ikeja; Park Inn by Radisson; Fahrenheit Loft; Eko Hotel & Suites; Cumberland Hotel; Maison Fahrenheit and Protea Kuramo Waters.
Some Customer Choice Award winners were, Ikoyi Fairview Apartments; Apartment Royale Hotel & Suites; Jeromes Gardens & Suites; Bluespring Hotel; and Epe Resort.
Speaking on the performance of the company this year, Kushal stated that investment in world-class technology has helped improve customers’ experience on the company’s portal. He made reference to the Web Progressive App (WPA) technology developed by the company which makes customers spend less time searching their hotels of choice. The technology, according to him, was showcased by Google at the Web Development event recently.
“Our monthly traffic grew from 93,000 to 650,000 making Jumia Travel the largest online travel agency in the country.” Dutta said.
Since inception, Jumia Travel has provided an online platform for local hotels, ensuring that both small boutique properties as well as privately owned residences can now enjoy fair display and online presence alongside global chains and renowned brands.
Last week’s event also marked the launch of the ongoing Black Friday sale, which as Kushal explained comes early this year, to ensure travellers are able to make their holiday bookings without the last minute rush.
Jumia has offices located in Lagos (Nigeria), Accra (Ghana), Dakar (Senegal), Abidjan (Ivory Coast), Algiers (Algeria), Douala (Cameroon), Kampala (Uganda), Dar Es Salaam (Tanzania), Nairobi (Kenya), Addis Ababa (Ethiopia), Porto (Portugal) and Paris (France).
Jumia Travel was founded in 2013 by Jumia and is backed by MTN, Rocket Internet, Millicom, Orange, Axa and financial partners.