By Raheem Akingbolu
Red Star Plc, a courier and logistics firm has deployed a solution to manage “Pay-On-Delivery” transactions for online businesses and e-transactions.
According to a statement issued by the company, the application, known as “Saddle”, allows instant payment on delivery reconciliation, enables customers monitor and track the movement of ordered products until items are delivered. It also allows e-platforms/partner companies to seamlessly receive notifications when orders are placed.
Head, Projects and New Ventures of the company, Jayson Oyarekhua, was quoted as saying that the application has been customised in such a way that it enables organisations, especially those in e-commerce, track orders from clients, monitor activities prior to delivery and generate report after delivery or as at when due. “The application will enable a transparent solution on all sides of the e-commerce chain; Red Star Express Plc, the e-commerce platform and the end user who ordered the product,” he said.
Oyarekhua further stated that subscribing to the Saddle application will provide several features that will be beneficial to e-Commerce platforms across the country. “The features are meant to change the way e-tailing is executed; it will impact on logistics management tool, provides cash and card payment solution, it will act as front-end app for delivery agents, back-end tool for dispatch, monitoring and reconciliation, provide pick-up and drop-off tools, provide tracking information for consumers and provide industry solution for multiple e-commerce sites/platforms.”
This solution is flexible enough to suit individual business models. The application could be customised to fit the business need of the back end user of this product. “And the good thing about it is that the storage of the massive information is absolutely free because it is stored in the cloud”.
Explaining how it works, the Head, Projects and New Ventures, said a customer receives an API to integrate Saddle into their website. “Once integration is done, the customer will have visibility to the Saddle logistics management. When an order is made on their platforms, the transaction is sent and logged in Saddle where it becomes available for pick-up and delivery. For delivery, Saddle will be linked to a mobile POS solution which every delivery agent can use to receive payment upon delivery. Payment (cash, card) will be logged into the account of the merchant with proper reconciliation and settlement process in place,” he said.