Union Bank Deepens Banking Penetration


Union Bank Plc has showcased its new brand identity in two of its newly upgraded branches in Plateau State.
The unveiled branches were those at Pankshin/ Shendam Road, Langtang and 48 Muritala Mohammed way, Jos Plateau state, this is in continuation of its efforts to make banking “simpler and smarter” for its teeming customers.

Speaking at the upgraded branch unveil at Langtang and Jos, the Executive Director, Public Sector, Union Bank, Ibrahim Kwargana, was quoted in a statement to have said the unveiling of our new brand was to further consolidate Union Bank’s position as one of the best corporate and retail banking financial institution in the country, with simpler and smarter packages that will afford our customers quality, reliable, secured and effective services.
According to him, “What we are doing is in furtherance of our transformation journey that started three years ago with restructuring and upgrading of Union bank branch networks.”

He noted that the banks expansion represents Union Bank’s strategic objective to maintain significant market share, expand its pan-Nigeria footprint and diversify earnings while delivering value to customers and stakeholders.
“We want to assure our customers that we are innovative bank and to date, we have refurbished over 70 branches across the country and a lot has also gone into the innovative products that we are currently offering.”

In his remarks, the bank’s Transformation Director, Joe Mbulu, called on customers to partner with the bank in utilising the transformed platform, saying that customers can now do bank transactions from the comfort of their homes using online and mobile banking platforms.

He maintained that the essence of the restructuring and upgrading is to “ensure that we are in the right locations and serving the right customers in a functional and professional setting.
Promising customers of security, Mbulu said; “Our pillar is our transformational standard, we make promise and we fulfill it. The simpler and smartest banking we have transformed into is to ensure easy banking. So, we want our customers to join us and experiment with us in this journey.”

“We commenced with our people by optimising our talent base. We hired the right people for the right roles and aligned our compensation with industry standard. We strengthened our technology by undertaking the task of rolling out a brand new banking platform and successfully implemented it. We built a state of the art datacentre. We also built the central processing centre to streamline and standardise operations across board. We restructured our business model to focus clearly on banking. We also re-enhanced our product and service offerings for our retail, commercial and corporate segments,” he noted.

The new innovation he said came as a response to customers’ desire and the bank commitment to serve its customers better.
However, the Speaker Plateau State House Of Assembly , Hon. Peter Azi said he was excited in the new transformation of Union Bank, stressing that “the new technology introduced by the bank is one that we may have never have seen before in this country. I’m impressed.