PalmPay Expands Offices across Nigeria, Says Financial Inclusion Must Be Built on Infrastructure

PalmPay is expanding its network of offices across Nigeria in a strategic move aimed at deepening financial inclusion and bringing services closer to communities nationwide.

This is just as Nigeria’s fintech sector continues to evolve, with infrastructure becoming as critical as innovation.

With 28 offices across Nigeria, PalmPay continues to strengthen its operational footprint in key commercial hubs, ensuring that digital financial services are supported by on-ground infrastructure.

While many fintech platforms operate almost exclusively online, PalmPay has invested significantly in building physical offices across Nigeria. These offices support operational efficiency, customer engagement, and partnerships with local merchants and businesses.

Today, PalmPay offices can be found in major cities including: Lagos, Abuja, Port

Harcourt, Benin City, Enugu, and more, reinforcing its national footprint.

In 2025, PalmPay launched two new offices in Lagos, located in Ikeja and Yaba, adding to its growing network of offices across the country.

Speaking on the expansion growth in an interview session during the launch of one of the offices in Lagos, Managing Director, PalmPay, Mr. Chika Nwosu, said: “Financial inclusion must be built on infrastructure. Expanding our network is designed not only to enhance customer experience but also to deepen access to financial services for Nigerians nationwide.”

Speaking on the issue of job creation and ecosystem development, Nwosu said beyond improving customer experience, PalmPay’s office expansion would deliver broader economic impact. “Its social impact and capacity-building programs continue to support communities where the company operates. Each new office location creates employment opportunities. Through initiatives such as the Purple Woman program, the company is increasing workforce participation by absorbing and training more women across its network of offices,” Nwosu said.

In 2025, PalmPay organised a capacity building outreach programme in Kano and

Kaduna states, where it impacted 3000 women in both states with literacy programmes, and offered them financial tools to improve their businesses. The initiatives demonstrate how PalmPay’s expansion strategy goes beyond infrastructure, supporting community development and financial empowerment.

Speaking on the role of infrastructure in financial inclusion, Nwosu said as Nigeria’s fintech industry continued to grow rapidly, companies would  increasingly recognise that digital platforms must be supported by strong operational infrastructure.

For PalmPay, expanding its offices across Nigeria signals a long-term commitment to building a financial ecosystem that is both digitally innovative and locally accessible. In a rapidly evolving financial landscape, the company’s strategy suggests that the future of financial inclusion in Nigeria will depend not only on technology, but also on the infrastructure that brings those services closer to communities, Nwosu said.

PalmPay located in Abuja: Suite A6 Aro Plaza, and Plot 2105 Herbert Macaulay Way, Wuse Zone 6, Abuja.

In Benin, it is located on 28 Sakponba Road, Benin City, Edo State.

In Ibadan, it is located on Plots 190 and192 Tinu Oketayo Plaza, Obafemi Awolowo Road, Oke Ado, Ibadan, Oyo State. In Lagos, it is located on 64 Opei Road, Ikeja; and 33, Old Yaba Road, Ebute Metta. In Port Harcourt it is located on  85B, Port Harcourt-Aba Expressway, Garrison Junction, Port Harcourt, Rivers State.