Firm Reaffirms Commitment to Bridge Skills Gap, Standardise Technical Services in Nigeria
Esther Oluku
FIFY Technical Services, has reaffirmed its commitment to bridge technical skills gap and standardise the technical service industry in Nigeria with 24 hours a week operation in Lagos.
Speaking at a media parley in Lagos, Founding Director, FIFY Technical Services, Mr. Tokunboh Akindele, explained that the firm is entrenching standardisation and professionalism in the technical service industry by leveraging a system of transparency, strong data governance, technical expertise, product insurance, robust security verification and timely response to address mechanical, electrical and plumbing (MEP) problems Nigerians may encounter.
With 50 certified technicians, two operational shifts, a standard company hostel, five standby shuttle services and 18 months of service, Akindele stated that the firm targets bringing the Nigerian public up to speed with global best practices.
“Everybody has a plumber that is never available. Your generator goes off at 9 p.m. and people just accept that it will be fixed tomorrow. FIFY ensures it can be fixed today, even at 2a.m.
“We are not just creating a business that has 24/7 availability, we also ensure that the technical excellence is the foundation of the institution.
“We source our staff from training schools and we have supervisors who have about 20 years of industry experience with certified engineers who lead all our teams to ensure that everything done meets our standard operating procedure,” he said.
With FIFY Technical Services currently operational in Ikoyi, Victoria Island, Oniru and Lekki Phase 1, Lagos, its Directors, Ms. Kemi Dallas and Mr. Abiodun Thomas, shared that plans are underway to expand into other markets as the need arises.
Dallas added that through continuos education, the company hopes to create an informed understanding around maintenance. “Machines need to be maintained and changing the culture of corrective maintenance revolves around educating people on the benefits of preventive maintenance,” she said.
