AIICO Insurance Plc, has emerged winner of the Life Insurance Company of the Year and Digital Insurance Company of the Year Award in the recent Banks and Other Financial institutions (BAFI) award organised by the BusinessDay Newspaper in Lagos.
The keenly contested categories had top-performing competitors jostling for the win.
The awards were in recognition of the industry’s leading position and the exemplary role played by AIICO in the insurance sector based on its sound strategy, disciplined execution, and impressive governance.
According to the organisers, the Life Insurance Company of the Year Award was presented to AIICO for having demonstrated market leadership through innovation in products and best practices, outstanding customer service, diversity of product lines, claims processing excellence, stability, reliability, and cost/fees.
In like manner, the Digital Insurance Company of the Year Award (Global Awards Category) was in recognition of AIICO as an insurance company that has led the way in technology adoption across sales, marketing, product innovation, client experience, and customer service.
According to the organisers, AIICO emerged the winner of the award based on how successfully it has harnessed technology and digital solutions to improve its business, aid its employees, and improve the overall client experience over the past 12 months.
Speaking on the achievements. AIICO Managing Director, Mr. Babatunde Fajemirokun, represented by Mr. Olusanjo Shodimu Divisional Head, Shared Services, appreciated the leadership of BusinessDay, and AIICO’s esteemed customers, employees, the Board, and other stakeholders to whom the awards were dedicated.
He promised that the company would not rest on its oars and would continue to do better at what it does—creation and protection of wealth for its customers.
The BAFI Awards, backed by BusinessDay’s Research and Intelligence Unit, recognises the achievements of players in the financial services industry in several categories that cut across banking, insurance, and other financial services.