The need to empower Nigerian youths with digital technology tools and skills that will enable them enjoy the full benefits of digital financial transactions without visiting bank branches, was the focus of discussion by the bank at the just concluded Social Media Week in Lagos.
In one of the panel session made up of young and talented staff of Stanbic IBTC Bank, during the Social Media Week, the bank stressed the need for Nigerian youths to take advantage of the technology tools and solutions delivered by the bank, designed to enhance easy and hitch-free financial transactions in today’s digital world.
Investment Manager, Stanbic IBTC, Eloho Onwah, one of the panelists, said the bank has made banking a lot easier, geared towards engaging more youths in the financial technology space. She said the future of financial services was already playing out and that the bank is putting the customers first above every other thing in order to redirect the attention of customers towards digital payments and financial transactions.
Explaining how equipped the bank is in addressing the digital needs of technology savvy youths, Events & CSI Manager of the bank, Ame Okwudi, said Stanbic IBTC has infused all necessary technology solutions into its system that would help the bank to keep in touch with customers, especially the youths, adding that the bank has invested in modern technologies that would drive innovation across its entire branches of its financial operations. The bank takes delight in the investment of technology solutions that will empower customers beyond just making profit for the bank. The essence is to drive technology innovation that will motivate the customers to explore their world in today’s digital era, Okwudi said.
Addressing the issue of security, which is the key to financial transactions, the Digital Marketing Manager of the bank, Demola Adesina, said security remained key to the bank, and that the bank has invested so much in security to fortify its network from hackers. He spoke on the bank’s investment portfolio to include health, education and empowerment of its customers, designed to grow the country’s entrepreneurial zeal.
Onwah who advised Nigerians to open account with the bank and enjoy the experience of digital banking, highlighted some of the bank’s products and services in pension administering and management, while explaining the benefits of the offerings of the bank that people can tap into, while still in active service.
She said the bank would continue to invest in technology innovation in order to give existing and intending customers the real digital banking experience.