IEI- Anchor Pension Managers Limited, one of the licenced Pension Fund Administrators, said in celebrating 10th year anniversary of its operation in the Nigerian pension system, it has targeted at structuring a pension portfolio that is consistent with clients’ needs and expectations.
It also pledged that it will target a pension portfolio that secures and grows the asset under management as well as one that desires to place its pension fund administration expertise at the disposal of the workers in order to assist in achieving their retirement objectives.
Managing Director, IEI- Anchor Pensions, Glory Etaduovie, who disclosed this in a statement to journalists on activities lined up for the tenth year anniversary of the company in Abuja, said the company has made its service delivery to customers simple, speedy responsive, seamless, customer-centric and technology driven.
“Back functions are efficient, leveraging on technology to sustain and improve the high level of customer service
Our company has a service culture with measurable performance criteria and metrics”, he stated.
He said IEI – anchor Pensions provides technology-based customer solutions to third parties on an outsourced basis, adding that the PFA, aims at creating a customer experience that is consistent and value-adding.
On the company’s service delivery to customers, Etaduovie, said IEI- Anchor Pensions offers clients a real-time easy access to their investment portfolio every time , every day adding that this is supported by a robust and sophisticated ICT System.
“Covenant Visions International Limited; we have installed the Sybase PFA manager as our core administration software supported by Covenant Visions.
Micro Access Nigeria Limited; they are our service providers in the area of ICT hardware, internet applications, e-business infrastructure and mobile computing.
We combine these external support with our in-house capabilities to ensure safety of your information while providing you easy access to your fund administrator”, said Etaduovie.
He listed products at the company’s disposal as IEI –Anchor Retirement Savings Account, IEI –Anchor Self Target Account, Administration of Retirement Benefits Retirement Planning and Advisor Services.
According to him, the company’s investment policy is anchored on the sole objective of achieving maximum return at minimal risk within the various asset classes approved by PENCOM.
“Our investment portfolio includes equities, fixed income securities and money market instruments as approved by PenCom”, said the IEI- PenCom boss.