Airtel Adjudged Most Outstanding Customer-centric Telecoms Brand


Sunday Okobi

Airtel Nigeria has been adjudged the ‘Most Outstanding Customer-Centric Telecoms Brand of the Year’ at the Marketing Edge 2016 Brands and Advertising Excellence Award and Annual Summit recently.

Vice President, Brands and Advertising, Airtel Nigeria, Enitan Denloye, received the award on behalf of the company’s Managing Director and Chief Executive Officer, Mr. Segun Ogunsanya.
The award, according to Airtel, was represented by the Chief Executive Officer, Rockcity FM, Dr. Niran Malaolu.

While reading the citation, the organisers commended Airtel’s consistency in delivery of exceptional customer service experience to Nigerians.

The company’s citation highlighted its persistence in exciting customers with world-class services, noting that Airtel is committed to remain the most loved brand in Nigerian.

With the themed: ‘Brand Building in a Digital Age: Challenges in a Developing Market,’ the event which was held in Lagos yesterday with notable Nigerians in attendance such as Nigeria’s advertising titan, Ted Mukoro; Sir Steve Omojafor; former Chairman of APCON, Chris Doghuje, veteran marketer and current non-executive Director at Nigerian Bottling Company, Laolu Akinkugbe, commended Airtel’s commitment to service delivery.

The Marketing Edge Brands and Advertising Excellence Award has become one of the most inspiring events in the Integrated Marketing Communications industry in Nigeria.

It provides a unique platform for robust intellectual engagement as well as to honour practitioners for their commitment to excellence in the field of branding and marketing.