By Nume Ekeghe
As part of its commitment to reward loyalty, the United Bank for Africa Plc (UBA) has rewarded 50 of its customers in the second season of the ‘UBA Remittance Awoof’ promo.
A total of 78 customers who qualified for this draw did international money transfers through Western Union and MoneyGram from January 25 to April 30th.
At the draw, which took place at the bank’s head office in Lagos at the weekend, 10 customers won a three-day all-expense paid trip to the Safari in Kenya. Others won 10 Beats by Dre headphones, 10 Bose Speakers, 10 Home Theatre sets and 10 DSTV decoders with one year free subscription.
The event was witnessed by the Head of the Lagos Office of the Consumer Protection Council (CPC), Mr. Joshua Ngada, to ensure transparency.
Speaking at the draw, the Group Head, Consumer and Digital Banking, Mr. Anant Rao said the bank was going through a transformation phase.
“The bank is transforming starting from people, processes; technology is being transformed to align with the customer. The whole idea is to encourage customers to patronise UBA. So the more they transact with us, the more they are likely to win.
“You don’t have to come to branch anymore. You can transact through our ATM, internet banking and process your funds. That is the process of transformation and the whole idea is to simplify customer experience and create a certain bond with the customer.In that connection, we are having this draw,”Rao stated.
Furthermore, he said: “We had a good response in the last four months which we had a significant increase of new customers who actually came in to use UBA as a channel to get their remittances. The essence of what we are doing is to connect, retain and reward our customers. We have a very elaborate plan to actually engage customers to help us grow our customer base.”
The star prize winners for the MoneyGram category were Adenugba Emmanuel, Egwuaniku Collins, Amaka Favor Egbo, Ridge Koripamo and Adu Tosin. While those who participated by using Western Union were Osagie Osas Omokaro, Abdulaman Suliman Uba, Obinna Daniel Chibuikem, Nwaokobia Isioma and Ogunleye Olawale.