‘Trust, Commitment, Total Satisfaction of Customers Imperative for Business Growth

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Mary Nnah

Trust, consistent commitment to the total wellbeing of customers, total satisfaction of clients are imperative for the growth of any business. This among others was canvassed by the Managing Director of ATCOHOMES, Mr. Triumph-Abatan Oluwayomi, while speaking to some journalists in Lagos recently.

According to Oluwayomi who is also the president/founder of Arrow Leadership Development Foundation (ALDEF), aside from selling land, the company is interested in the happiness and fulfilment of clients when buying from them.

“I often tell the staff that we are not in business because of the profit mainly but rather to service everyone God will direct our path to buy from us. Our goal is service and not gains.

“That is the reason we energetically drive ‘Reality to a wealthier life!’ mandate of ATCOHOMES. We are unique in the way and manner we go about our business. We believe business is not a do or die thing but a do and live matter, hence profit and gains do not drive us”, he noted.

Oluwayomi stressed further that, “Consultant commission structure is best to none in the industry especially with those with the same years with us, we build houses that our customers are glad to live in because we build as if we are living in them ourselves.

“We help our clients with flexible payment plans, for instance a payment plan for 24 months with zero percent interest on the cost of land.”

He said further that the government has put in place enabling laws that will make any one win, but it all depends on the drivers to engage those laws in a meaningful and productive way.

He revealed further that ATCOHOMES launched a promo last year, which is still running, where it put in place a highly flexible payment plan that suits the low, medium, and high earners of the society.

“In some cases we have in place a payment plan of two years with zero percent interest on the land cost. In another case, we put in place a gift of Toyota corolla for purchasing from three and above plots from one of our estates, Nation’s View Estate, Shapati, Lekki”, he added.

He further said they have many programmes in place that takes care of the host communities where its estates are by partnering an NGO, Arrows Leadership Development Foundation (ALDEF)/WeCare Teens Club Int’l as the vehicle of reaching out and helping solve some local community challenges.

“We are also a family-oriented company, by making sure that family members of those buying from us are grateful for making the decision to do business with ATCOHOMES, we are youth-oriented company, by having payment structures in place that is youth friendly, we are consultants/marketers friendly, by having a huge commission structure that can make you leave a good paying job, we celebrate our marketers greatly and it shows in our results.”