As Nigeria joins the rest of the world to celebrate the World Quality Day (WQD) on November 8th, the World Quality Alliance has concluded plan to hold the Global Quality Excellence Awards.
The event is to recognise excellence, quality conformance and promote awareness of the important contribution that quality make toward a nations growth and prosperity.
Speaking at a press briefing to announce the award in Lagos, the Secretary, Award General Committee, Ifeoma Favour Emeka, said in a global economy where success depends on quality, innovation and sustainability, the award reinforces these commitment as foundation for improving brands and business performance.
With the theme this year as “Quality: a Question of Trust,” Favour noted that the World Quality Alliance with the support of the Chartered Institute of Quality have made an alliance to intensify relationship promote global commitment to quality and their application in all segment of the society.
Speaking on trust as the theme for this year, the secretary explained that trust is a hard earned commodity but can be squandered in a moment, hence the need to celebrate the roles that everyone in an organisation plays in building and sustaining trust among stakeholders, customers, suppliers, regulators and the whole society.
“Hardly a day passes without reading about quality failure and its impact on stakeholders, organisations and the corresponding question on integrity and competence.
“The quality management profession is about helping organisations put in place competent system to ensure that the activity of an organisation delivers on its promises to customers and stakeholders.
“These systems of governance, assurance and improvement combined, with your culture of quality are your investment in trust and reputation”, adding further that the quality profession is a business partner in enhancing trust in organisations.”