Lagos Land e-Portal to Improve Doorstep Services

Lagos Land e-Portal to Improve Doorstep Services

The Lagos State Governor, Mr. Babajide Sanwo-Olu, recently launched the Lagos State Land Administration e-Portal system, describing the initiative as a significant advancement in the digitisation of land administration in the state.

Speaking at the official product launch of the initiative held at Ikeja, the Governor explained that the integration of advanced technologies into land administration processes signified the emergence of a new dawn in the State’s land administration system.

The electronic portal, according to him, represents a significant step in the state’s commitment towards realising the goal of the “M” pillar of his administration’s “THEMES Plus” Agenda, which is to make Lagos a 21st Century Economy, saying, “With this technology-driven initiative, we are strengthening our position as Africa’s model megacity and a pacesetter in bringing public service closer to the citizenry as well as advancing the Ease of Doing Business.”

While stressing that Lagos was fast emerging as a global leader in technology-driven Land Administration processes by adopting the Aumentum Land Administration solutions, the governor explained that the reliable tool customises and streamlines business workflows, aiming for higher productivity, enhanced revenue generation, document security, and improved customer service delivery at the doorstep of the esteemed customers.

Speaking on the significance of digital innovation to effective governance, Sanwo-Olu confirmed that the automated process would foster collaboration among government agencies, creating a one-stop-shop inquiry that would facilitate seamless access and an end-to-end Land Administration platform that is sustainable and productive.

“The launch of the Lagos State e-Portal grants our esteemed customers the privilege and right to access our services from the comfort of their homes or offices.

“It provides a secure shopping cart experience, self-service options, easy online record and data search, and the ability to analyse site traffic and trends through tracking reports.

“Additionally, customers can enjoy a unique, exceptional experience and the opportunity to track application progress, provide comments, and receive immediate feedback on complaints and redress”, he emphasised.

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