CWG Plc is to strengthen its partnership with Infosys even as it seeks to identify more opportunities in Africa that will be jointly pursued with the Indian information and communication technology (ICT) solutions company.
Highlighting the new business opportunities, the pan- African IT company that has consistently produced cutting-edge solutions for the banking and telecom industry, saying its partnership with Infosys has brought opportunities around new products such as youth banking, commerce net, biometrics, finacle assure and finacle analytics.
The Chief Executive Officer of CWG Plc, Mr. James Agada stated this in a communique to the leaders of the company after attending the Finacle Partner forum and the Finacle User Forum, held at the Infosys campus in Mysore, India last week.
According to Agada, CWG’s partnership with Infosys since 1999 has enabled it to grow its software franchise to become a consistent value contributor to the Indian company, which has been rated as the World’s biggest business consulting, information technology and outsourcing services company, adding that with Infosys as strategic partners, CWG has been able to train many resources persons locally, some of whom still work with them till today.
“Finacle leadership has confirmed their interest in our Finacle Cloud initiative and we will continue to work with them to have it up and running. We have a big job to do and I am trusting that we would step up and ensure that we take our partnership with Finacle further up the value chain,” said Agada.
He noted that the partnership with Infosys has supported CWG in its listing on the stock exchange and it is now transforming its business to focus on Technology Partnerships that deliver growth to its partners across the countries it has operations in.
Agada believes Finacle is changing as a company and is gradually transforming into a product company that is focused more on research and development required to keep the products ahead of its peers and be responsive to modern technology paradigms such as Cloud, AI, Analytics and Mobility.
He noted that with the paradigm shift, more is expected from partners like CWG to take up implementation, sales, support and even component development.
“The transformation at Finacle requires us to develop certifiable EXPERTISE in Finacle products as well as other third party products that we may want to integrate into Finacle. It also requires us to invest rapidly in scaling the EXPERTISE of our support team and brings about a need to focus on building our own IP solutions around Finacle. Ensuring we focus on how to perform better, how to add value to Finacle and Finacle customers.” He revealed that Finacle support is being automated with the Finacle Assure, where Infosys is able to monitor the environment and the platform remotely, perform remote diagnosis and help the customer anticipate and thus resolve possible issues before they happen,” he said.