Managing Director of IGI,Rotimi Fashola
Industrial And General Insurance Plc (IGI), said it paid a total of N2 billion claims to various categories of policy holders in 2015.
The company said in a statement that the claims pay-out was part of efforts to improve its services and strengthen public confidence in its operations, even as it reiterated its determination to settle all outstanding claims obligations in good time.
Giving a breakdown of the payment, Managing Director of IGI,Rotimi Fashola, said greater share of the claims pay-out went to life business, which amounted to N1,277,683,000, while non-life business totalled N714,936,000.
According to Fashola, “We are focused on our resolve to clear all backlog of claims in the earliest time possible, the result we have achieved so far is encouraging and there is no resting on our oars.
He said in a renewed effort to improve on the market share of the company,putting the customers first and treating them with utmost transparency and fairness is sacrosanct.
“Our ultimate aim is to delight our customers and be seen to be their most trusted partners in wealth creation and protection’ he stated.”
According to him, IGI, is investing on modern technology in all areas of its business that will provide user-friendly online processes through which customers can get real-time support from the company.
He said as a customer-centric organisation, IGI, wants to provide policyholders with easy and secured access to their policy information and the convenience of performing self-services from their computers and mobile devices.”
He also said the company’s restructuring policy was hinged on pursuing new initiatives and creating opportunities in order to deliver on its promises to all stakeholders while maintaining its integrity at all times.