Port Harcourt, Lagos Airports Rated Among Worst in the World

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Chinedu Eze

Two Nigerian airports – the Port Harcourt International Airport, Omagwa and Murtala Muhammed International Airport (MMIA), Lagos – have been rated among the worst 20 airports in the world by a survey carried out by the Sleep in Airport website (sleepinairports.net).
The website ranked Lagos the fifth worst airport in the world while Port Harcourt was ranked the third worst airport globally.

The criteria used by the site included comfort (gate seating and availability of rest zones), services, facilities and things to do, food options, immigration/security, customer service, cleanliness, navigation and ease of transit and sleepability.

The website explained that the airports that appeared on the list of worst airports in the world are those that have the capacity to truly offend travellers.
“Within these terminals, there appears to be a general disinterest in a positive traveller experience. In some cases, passengers are made to stand or sit on the floor as they await their flights. In others, the bathrooms don’t have water, toilet paper, or any semblance of cleanliness.

“In some cases, the physical structure of the airport is fine, but the personnel are the problem. Got a problem? Don’t expect much in terms of customer service at these airports.
“If you find yourself travelling through one of these 20 terminals, brace yourself. You’ll want to give yourself just enough time to get in and get out. A minute more and you’ll be unhappy and uncomfortable – a minute less, and you risk missing your flight,” sleepinairpport.net, which is recognised globally, said.

In order of ranking, the worst five airports in the world comprised Juba International Airport, South Sudan (JUB), Jeddah King Abdulaziz International Airport, Saudi Arabia (JED), Port Harcourt International Airport, Nigeria (PHC), Crete Heraklion International Airport, Greece (HER) and Lagos Murtala Muhammed International Airport, Nigeria (LOS).
Others included Santorini Thira National Airport, Greece (JTR), Dar es Salaam Julius Nyerere International Airport, Tanzania (DAR), Rhodes International Airport, Greece (RHO), Paris Beauvais-Tille Airport, France (BVA), Tashkent International Airport, Uzbekistan (TAS) and London Luton International Airport, England (LTN).

Others on the list were Rome Ciampino International Airport, Italy (CIA), Kathmandu Tribhuvan International Airport, Nepal (KTM), New York City LaGuardia, USA (LGA), Chania International Airport, Greece (CHQ), Caracas Simón Bolívar International Airport, Venezuela (CCS), Guangzhou Baiyun International Airport, China (CAN), Cluj International Airport, Romania (CLJ), Islamabad Benazir Bhutto International Airport, Pakistan (ISB), and Addis Ababa Bole International Airport, Ethiopia (ADD).
On Port Harcourt airport, the website said for this year’s survey, respondents indicated that aggressive corruption was the biggest problem, with airport officials and staff allegedly demanding bribes for pretty much everything.
Other complaints included lack of bathroom facilities, lack of air conditioning, horrible baggage handling, and the tent that serves as the arrival terminal.

Port Harcourt airport last year was ranked the worst airport in the world by the same website.
On the Lagos airport, the website said for many voters, there appears to be no discernible difference in the operations and facilities of the Lagos International Airport, but travellers also complained of massive corruption at the airport.
Added to this were filthy bathrooms, limited seating, archaic check-in procedures, sporadic air conditioning, and lousy customer service.

Reacting to the latest ranking by the website, the Federal Airports Authority of Nigeria (FAAN), operator of the airports, promised to improve standards to meet the identified criteria specified by the site and air travellers.
Director of Consumer Protection of the Nigerian Civil Aviation Authority (NCAA), Adamu Abdullahi, also said the Port Harcourt airport had at least improved by two steps as it was rated the worst airport in the world last year.
Owing to the paucity of funds, the federal government is currently considering concessioning most of the country’s major airports to private sector operators to upgrade and operate.

  • ELUDIRE

    It is even a thing of joy to compare Lagos and PH airports with great Airports like Luton, Rome camping and Addis Ababa. There should have been another category where Lagos and Port Harcourt should’ve been placed.
    Port Harcourt Airport is the only Airport that have seen where you cannot use the Toilets once you have passed the security. Lagos is where no escalator ever worked for one week. The carrousels are eyesores

  • Benbella

    Wow Nigeria Airport is your welcome Palace into your Country people do something different , get busy people, stop pretending alright , its very bad period.

  • Talkreal

    Haba guys, at least thank God that we are not the worst. How do you expect a country that rank among the worst to have airport that rank among the best. The size of the rat determines the size of its nest. Lol.

  • Tony Ezeifedi

    Nigeria police rated the worst in the world. Lagos rated 2nd worst city to live in on the planet. Lagos and Pot Harcourt airports rated among the worst 20 airports in the world. What do you expect when people who secured admission into secondary school with a score of 2% are made directors in NNPC, Airports Authority, Nigerian Customs service, Immigration Service, etc. Even the Oga at the top was told to show his certificate, instead of showing his certificate, the Oga went to court. Which one is easier, simply showing your or hiring 6 SANs to go to court? The same ugly situation is playing out with teachers in Kaduna. What the North has done over the years was leveling down instead of leveling up. If care is not taken, a day will come on which Nigeria to a halt and restructuring will take its natural course.

  • xto

    Port Harcourt Airport is horrible. It should not be called “International Airpoart”. The facilities are terrible, security is zero – operatives ask you for tips at every security check point especially when you are boarding international.

  • King Sam

    I remembered travelling through the Airport, the infrastructures were disappointing and the immigration officers are highly corrupt, you travelled through other Airports and you experienced strage things with Lagos immigration. They are simply annoying. Sometimes you are ashamed to be a nigerian. They are not good ambassadors in all it’s ramifications.

  • Romla

    Another example of the economic,political and social deterioration into total collapse.This is despite blatant lies by successive governments touting Nigeria as biggest economy in Africa,and recently as a Nigeria to become among top 20 world economies in the near future.
    This is one more reason why in my view Nigerians and particularly the more educated South must get it’s political calculations right in 2019.2019 represents a possible last chance to save this country from an impending implosion and explosion.
    The South must put it’s differences behind and unite behind new breed politicians of all ages,preferably under a party other than PDP or APC.The slogan must be,if you have held political office under the military or a civilian administration,step down.A new breed of politicians can never be worse than the cult of old breed of treasury robbers,that has held this great country hostage.
    The South has always blamed others for the sorry state of the country today.The South however is also totally responsible and is fully implicated.Our inability to put behind our differences for the overall good and our failure to articulate a United Southern political strategy,despite our comparative advantage in education is a shame.2019 gives a final opportunity to unite and ensure competent leadership at all levels that will address the real challenges of this country.The challenges of decentralizing the central government.The non-avilability of infrastructure.The population explosion.Total collapse of the health system.The chaos in the security forces.The expanding gap between rich and poor.The fire brigade method of addressing the electricity challenges.The environmental disaster that our cities have become.The massive corruption in the financial,banking and political systems.All these and more while billionaires and soon to be trillionaires are being made everyday from a political and upper class controlled,brazenly corrupt system.All these while we watch and remain apathetic to the imminent final collapse of all systems.
    Once again it is time for the educated South to put tribalism,hate,unhealthy rivalry behind and unite in 2019 to reverse decades of gradual fall of what potentially has been and still is one of the greatest countries in the world.
    The solution for s a well articulated,united,selfless political strategy in 2019 that will enable the real educated,more competent take leadership from the illiterates and semi-illiterate incompetent rascals that have continued to destroy this country for decades.

  • Fowad

    This further makes it impossible for us to be respected as the Black Country with the largest African population. But for sure we should all be ashamed of this airports disgrace. No other race will allow this to happen. Dubai airport owned by Arabs and Shanghai airport by Chinese. Frantz Fanon will be turning in his grave wondering where has Nigeria’s billions of oil wealth gone that we self destroy rather than compete with the rest of the world. We all know where all our money goes. That’s why Fanon talked about the unfortunate Destiny of black people all of his life. To cement our stupidity, we arrack the ethnicity of those who condemn looters, and we remain backward

    • chyke

      The level of customer services in Nigeria is very low. It is refreshing that our Airports and Police are now receiving International assessment.
      I always find encounters with our Police stressful now talking about our airport services is another matter for concern. Someone mentioned concession, that might improve things a bit but I fear not by much. We will still have Customs, DSS, NAFDAC playing out the Nigerian script. If you have tried importing or exporting (a swear word) cargo through our seaports then you will know that concession will not improve service delivery at our airports.
      If our Minister responsible for aviation was up to the job, they would have tackled these issues at our airports by now. I have flown through other African airports so we do not have any excuse.

      • Fowad

        Thanks Chyke for putting it better than mine

  • Daniel Obior

    Airports in Nigeria have never been places to look forward to, in the course of air travel. They were very badly run down during the military era. With the return of civilian government, Obasanjo generally did next to nothing about infrastructure generally, including airports. Some half hearted attempts were made under the Jonathan administration to refurbish airports. This clearly gave some uplifts, though at colossal costs. Rather than build on this improvement in the state of the airports, the Buhari administration has watched the airports deteriorate to the current sorry state. Airports are the gateway to a country and her economy. It is a disgrace to continue to allow such vital national assets dwindle.

    • Michael Kadiri SocioPolitical

      Governments have no business owning airports.
      Privatise the damn things like everyone else has done and see the difference.
      You will note that all the shitty airports in the world are owned by Governments

      • Daniel Obior

        I cannot agree more with you. I am also a supporter of privatisation. Until government decides to do the right thing and privatise, we will continue to hold it accountable for the mess that the airports are.

    • josvinco

      @Daniel Obior. Is it Obasanjo that is expected to run the airports for you ? Were professionals not employed to this job? Stop casting aspersion on OBJ. Even if you, yourself is employed to man the MMIA , i bet you will end up doing a bad job. Stop all those blame games.

      • Daniel Obior

        My dear fellow, the buck stops at the desk of the president, who was given the mandate by the people to run things. If he provides the resources to get the job done and the job is not done, he should and must do something about it. Unfortunately, you put the argument on its head. The country is like a company where the chief executive happens to be the president. When something goes wrong with a company, the chief executives has to fix it, otherwise his head rolls. If the composition of FAA and MMIA is the problem, the government through someone who is the minister should fix it. That is the way things should work. I believe in buttressing my comments with facts. If you see that as negating so called constructive criticism, tough luck. It is my objective to be factual and not neutral. Being neutral is often embellishing facts. That is not my cup of tea.

        • josvinco

          @ Daniel Obior. Your comment was like casting aspersion on OBJ. The president does not have to oversee everything , that is why we have ministers and more importantly , it is the bureaucrats that have to advice Ministers because they the Ministers are political appointees. If we continue to talk upside down, our country will never move forward. The real cause of decline in the maintenance of our infrastructure , is not unconnected with indiscipline and corruption. That is what you have addressed. Talk is cheap.

          • Daniel Obior

            No, I criticised the military, OBJ, GEJ and Buhari. My point remains that the president is ultimately responsible for failures. He appointed the ministers and he must do something about it when ministers are not performing. If we stretch your argument further, one can then say the minister is not to blame but the chief executives of the airport. and when further pushed we start blaming the department heads, until we may even get to the point of the cleaners, for not doing their jobs. But that is not the way things should go. Appointment of ministers is the responsibility of the president. If he chooses to put incompetent politicians in positions, he should be responsible for their failures. That is not cheap talk.

          • josvinco

            Stop the blame game and be constructive. what can you do to make the system work , should be what you should ask yourself ? Have you seen Austria with a 33 years old president, French president is 38 years old, Canadian prime Minister is a youth. They were voted for by both young and the old people because they can deliver.

          • Daniel Obior

            You can shout from a roof top if you like, I will continue to criticise as I deem fit and tough luck if you don’t like it. Thank goodness you have observed the likes of the Austrian, French and Canadian Prime Ministers were voted for, because they can deliver. What did you do here, if one may ask? You voted for a barely literate relic of antiquity, who is a despot, corrupt, vindictive, parochial and nepotistic to the core of his bones. While the economy was floundering, he was talking about WAI. Issues he should address with dialogue, he chooses to tackle militarily. His performance on the job has been abysmal, but your likes would rather continue to glorify his failures, and castigate those who say otherwise. If you are so concerned, get him to get his act together, and I will change my tunes. Otherwise, you go hear ‘pansa pansa’, according to Fela.

          • josvinco

            Get me straight, i took you up for trying to cast aspersion on ObJ as if as president he would have to come to your house to inspect your washroom or be at MMIA to see if the washrooms are clean. As for the incumbent, you voted for him and that is the result of your change. I never voted for the incumbent because of his antecedents as PTF Chairman and as a religious bigot and his sectional idealism which betrays his concept of nationalism. OBJ is not in power focus on the man in power.

          • Daniel Obior

            I criticised others apart from OBJ. As presidents, they all did not do well enough. You are willing to make excuses for OBJ alone. Good for you. I am not, and that he is not to blame because he is president for our poor airports, does not cut any ice with me. I will choose who I want to criticise and how I want to do it. Please save yourself the sermon. I will not be impressed by it. Cheers.

  • Jaybanj

    Fanikayode – Aviation funds! Stella Oduah – Mrs ‘Do the needful’ that used millions to buy bullet proof car! People remember embezzlement of Aviation funds meant for airport infrastructure and airline safety – results in crashes and DEATH! BLOOD ON YOUR HANDS!!!!

    • josvinco

      @Jaybanj. Blame the aviation workers too and the Union leaders,they are all responsible for the rot. They show the Ministers how to loot.