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Pulling Arik from the Brink

09 Apr 2012

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BEHIND THE FIGURES By Ijeoma Nwogwugwu
ijeoma.nwogwugwu@thisdaylive.com


Between 2000 and 2001, the director general of the Bureau of Public Enterprises, the agency charged with the reform and privatisation/commercialisation of public enterprises, Nasir el-Rufai, was engaged in a war of attrition with the aviation minister at the time, Dr. Kema Chikwe. Their dispute arose from the attempt to privatise Nigeria Airways Limited and the strategy adopted by the bureau for its sale to private interests.


The fight between the parties got so ill-tempered that the president at the time, Olusegun Obasanjo, was compelled to intercede and ordered el-Rufai to tender an apology to Chikwe for some comments he had made against her for frustrating the privatisation of the airline. In the final analysis, Nigeria Airways was never sold, was underfunded, debt ridden, and unable to compete with emerging competitors on the domestic, regional and international routes, leading to its eventual liquidation by the same agency (BPE) that had tried to salvage it.


That incident should have served as a lesson to public sector officials resistant to reforms and want to hold on to enterprises that they mismanage and keep bleeding dry. But we never seem to learn from the lessons of the past. Today, another public enterprise – NITEL – is facing liquidation for pretty similar reasons that led to the demise of Nigeria Airways.


From the carcass of Nigeria Airways, Arik Air emerged. Its chairman, Joseph Arumemi-Johnson, started out by acquiring some of the Lagos-based assets belonging to the defunct airline through the liquidation process. Also leveraging on the gap caused by the absence of a flag carrier, he embarked on an aggressive shopping spree acquiring long, medium and short range aircraft. Arik, today, is by far Nigeria’s largest airline. It boasts a young fleet (by industry standards) of 23 aircraft for domestic, regional and international flights, employs some 5,000 people and possibly double this number indirectly.


But despite its aggressive growth, its flight path has been anything but smooth. Arik has encountered the same challenges that have emasculated several airlines worldwide, leading either to their bankruptcy or acquisition by larger airlines. High energy costs resulting from soaring oil prices, massive debts, poor management and cost structures; and in Arik’s case, high interest rates, undefined government policies, and the absence of an anti-trust and competition law, have all combined to undermine the capacity of the airline to remain afloat under the harsh operating environment.


It is not only Arik that has lurched precipitously through the turbulent aviation sector. Other local airlines such as Air Nigeria, Aero Contractors, IRS and Dana Air are not significantly better off. What has set them apart is that while Arik has anchored its business strategy on competing on domestic, regional and international routes, the others, save for Air Nigeria, which plans to recommence international flights on the London and Johannesburg routes anytime soon, have limited their operations to domestic and regional flights within Nigeria and the West African sub-region.


In spite of the odds stacked heavily against Arik, the airline still has the capacity to survive, if only its owner(s) can adopt and stick to a clear-cut strategy to restructure and reinvent the business along strictly commercial lines that are devoid of sentiments. As a first step, Arik would have to restructure its bank debts which have been taken over by the Asset Management Company of Nigeria. The goal is to provide the airline with some breathing space that will enable it repay its debts over a long period at a single-digit interest rate and will still leave it with a revenue stream to fund its operations and meet other obligations.


The second step is for the airline to enter into a technical services agreement with an airline that will put in place a management team and provide technical support to run the airline. As it stands, the last thing Arumemi-Johnson wants is to see the airline that he built from scratch grounded. If his aim is to grow an institution that can stand the test of time and would outlast him, he would have to break away from the owner-manager trap that has destroyed so many Nigerian businesses and consider the option of bringing in competent professionals to manage Arik. If he must continue to play a role, he can continue to preside over Arik as its chairman, but in a non-executive capacity.


Fortunately for Arik, as the largest carrier in the country, it is best-positioned to lobby the authorities to stop international airlines from airlifting passengers on the domestic route. A situation where certain airlines such as Air France are allowed to land in Lagos, fly to Port Harcourt to lift Paris-bound passengers, and then return to Lagos before departing for Charles de Gaulle Airport in Paris, must be stopped. If Air France is desirous of lifting passengers from other parts of the country other than Lagos, Arik and other local airlines should be encouraged and supported to enter codeshare agreements with the airline and other foreign airlines for this purpose.
Nigeria is possibly one of the few countries in the world that permits foreign airlines to fly on its domestic routes to airlift international-bound passengers, thereby depriving local carriers and the airports from additional revenue. In any case, any foreign airline that wants additional frequencies in and out of Nigeria should be compelled to fly directly to and from the cities of its choice, not via other cities in the country.


But whilst the adoption of one or all these suggestions might give Arik some measure of relief, its biggest challenge remains its long-haul flights. As any aviation expert would attest, keeping a long-range, fuel guzzling aircraft airborne and profitable is one of the most difficult tasks in the industry. Several airlines worldwide that have transited from low-cost, no frills domestic and regional carriers to international carriers have found it extremely difficult to compete against bigger airlines. Such airlines have either been forced to wind up or scale down their international operations. 


Fortuitously, the current face off between the Nigerian government and British airlines over the high cost of airfares presents Arik an opening to take advantage of the situation. It can partly achieve this by getting over its obsession with flying from Abuja to London Heathrow Airport, where exorbitant landing slots, coupled with other operational costs, have made its flight on that frequency unsustainable. As a fall back option, Arik could operate from Abuja to London Gatwick Airport, which would enable it device an aggressive marketing strategy that is premised on cheaper airfares capable of luring passengers from British Airways and Virgin Atlantic.


Lest the owner(s) of Arik forget, up till less than a decade ago, British Airways was airlifting passengers from Lagos directly to the Gatwick Airport profitably. It was not until the turn of the century that British Airways first started flying passengers from Lagos into Heathrow Terminal 4 and later Terminal 5 when the new terminal was opened to flight operations in 2008. Essentially, the ploy is for Arik to evolve a competitive fare package that will make it more attractive for Nigerians to fly to Gatwick instead of Heathrow. Not only will this give the dominant British carriers a run for their money, it will assist the aviation ministry achieve its objective of lowering airfares between Lagos/Abuja and London.


That British Airways and Virgin have successfully colluded to charge exorbitant fares on the Lagos/Abuja-London routes is because there has been no serious competition to compel them to reduce their airfares. The government can also throw its weight behind Arik (and Air Nigeria) by encouraging its departments and agencies to patronise Nigerian carriers, as a first choice, on international destinations. Indeed, the best way to force down prices is not by government fiat and threats that are certain to deter investors, but by creating the right environment for local airlines – in this case, Arik and Air Nigeria - to compete against the British carriers.


As a reminder, this exact scenario played out in 2001 to 2003 when MTN, Econet and M-Tel started telecom operations but refused to introduce per second billing in the country. It took for the emergence of Globacom to force them to transit to per second billing, which resulted in lower telecom tariffs for subscribers. Similarly, the entrance of Bharti Airtel into the telecoms market less than two years ago led to a cut throat price war for market share, which again resulted in lower tariffs to the benefit of consumers.  


A final but medium to long-term option for Arik is for its owner(s) to sell down their interest in the business. Through a combination of a core investor sale and initial public offering on the local bourse, Arik will be able to raise cheap capital to pay down its debts, inject fresh funds into the business, and expand its operations to yet-to-be exploited destinations. As it is often said, it is better to own a lower stake in a profitable going concern than 100 per cent of an unprofitable, debt-ridden one that is likely to keep its owners awake at night and could cost them the shirts on their backs.

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  • I will be happy if Johnson can copy Dangote style build an organisation then sell some part to the public to raise some more money to invest in the company. Now Dangote is thinking of giving up his chairmanship of Dangote Cement to get listing on London Stock Exchange.

    From: Alabi A

    Posted: 1 year ago

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  • High fares charged by British Airways and Virgin Atlantic, are mainly on Business class and First class tickets. These premium seats are overbooked mainly by government travellers. The government should indeed start by patronising Arik with a directive that BA and VA tickets will only be paid for, when Arik seats are overbooked on these travel classes.

    From: Thompson Iyeye

    Posted: 1 year ago

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  • Good job IJ, analysis on point

    From: Teejay

    Posted: 1 year ago

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  • Very wise counsel. I only hope that the owners of Arik are not too proud to seize this opportunity to save their airline that employs tens of thousands of Nigerians.

    From: Darego

    Posted: 1 year ago

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  • I have always loved reading Ijeoma's articles because very often she holds views on topical economic issues which I also share. However, for very strange reasons, she occasionally gets it wrong. And when she gets it wrong, she gets it wrong big time. I can count a few occasions over time. One of them has to do with her initial position on the Nigeria-BA face-off, the part 1 and not the one brewing currently. Another is this instant article - Pulling Arik From the Brink. Frankly, I still do not consider the Arik Business a business as such and one that should be so closely linked to our national economy. I have my reasons for this. I still think that Nigeria does not have the flying numbers to sustain the number of airlines operating in our local airspace. We also do not boast the number of daily passengers to support the large fleet that Arik maintains and the rush for the development of airports by every state, at least not the numbers that can afford the current exorbitant rates. Unfortunately, having an airline business, owning a state airport and having a large fleet of plane is still, in Nigeria, a function of ego and not clearly economics. A good proportion of the few persons flying domestically in Nigeria today do so "under duress". That is to say they are compelled to fly not as of choice or the love for it but simply because there are no alternatives, or better put the alternative, which is road travel, more often than not result in very harrowing experiences. Successive Federal Government's refusal, reluctance or negligence to or in fixing our federal interstate roads has only given entrepreneurs that false sense of economic viability of the airline business in Nigeria. Therefore, the business models upon which most of these new airlines are founded is defective from inception. They were hurriedly put together to take advantage of a gaping national anomalous situation. Our federal roads are terribly bad, our security system can no longer guarantee safety of lives and property on those roads, the executive bus system has been under systematic attacks by robbers and hoodlums who usually lurk around the bad spots where cars are forced to slowdown plus our police have turned the checkpoints meant to safeguard these same roadtravellers, to extortion points and sometimes even shooting and robbing them. These terrible situations for the underlying "economic" basis for setting up these airlines for a citizenry that will naturally look for comfort, speed, safety, time in alternative means of transport. But we all know that the citizenry can't be complacent for ever. In fact I predict that within the next 4 years awareness level would rise and Nigerians will violently protest the poor state of national roads and FG will be compelled to act faster than it's road concession program is achieving. When that happens, a lot of us would revert back to our road journeys. A proper 6 lane road, devoid of stupid check points and pot holes could reduce my travel time from Lagos to Port Harcourt to 4 and half hours you know. On the average Nigerians spend more time to do Lagos to Port Harcourt by air. Most flights, especially Arik, get delayed for about 2 hours before you do the about 1 hr flight to PH. And the. At the airpot you spend another 1 hour 30 minutes to get your luggage, on a good day, that is before you now do the 30 to 45 minutes drive to your final destination point. By the time you get home you realize that you had spend 6 hours flying to your house which is what you used to do by road before the roads went bad with all the numerous checkpoints!! So where is the difference. In the final analysis there is simply no economic sense for the type of investments in that sector. Today so much money is being put into all of the Nation's airports and the question I ask is what about our roads? If airlines are groaning in more advanced economies with citizenry with a time and flying culture as well as superior earning capacity and purchasing power, do you expect them todo well here? In our country where we still haggle about minimum wage?in a country where the majority can't boast of three square meals? In a country where our government believes that we are not paying enough for energy and so prices are still expected to go higher? Even if managers are brought from God's own heavenly corporate management team Arik is a doomed business, just like any other. Arik in particular because it has over-estimated the market ab initio and has over invested. Arik built a new terminal at the Port Harcourt Airforce base which to date is either not being used or under-utilized. This was done when the PH International Airport was shut down indefinitely during the Obasanjo and Odili era. That Arik investment in that terminal has become it's trade mark business style. How on earth would Arik believe that the PHIA would be under lock and key forever to justify such a huge investment to undertake a robust operation at the Airforce base? Can theybnow leverage on that investment through a refinance deal? Would it be possible? I doubt, even as I wait to wake up one morning to read that the Airforce Authorities have revoked whatever arrangements they had with Arik relating to that terminal and have repossessed the facility which is on military land and poses a national security risk. Ijeoma, is that a business, I ask you? Venture based on political expediency is no business..yes, it is a venture but not commercial in nature. Political business is what it is! Politics and not business. The huge cost for that terminal which is yielding nothing today must be somewhere in Arik's Books and perhaps part of what AMCON has bought over. And AMCON must have spent tax payer's money to buy that portion of the debt at a huge premium believing that they are taking over a prized asset! They should be ready for what I term "Military Treatment".

    So my quarrel with you is that once again you seem to have delved into a matter the full facts of which you do not have. Your piece was meant to be an advisory. Now I do not know whether it is solicited or unsolicited advise. But whatever it is an advisory must be preceded by full knowledge of the facts. In this instant, I doubt if you have the full facts. If you did then you would realize that Arik isn't conceived on a business template....it was conceived as a political venture. You can't build something on nothing!!! Let us enjoy it while it lasts!!!!!

    From: abiye

    Posted: 1 year ago

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  • Well said writer, I still can't understand why Arik can't reduce their number of flights to heathrow to every other day or better still twice a week and consentrate on Gatwick. I remember Virgin Nigeria travelling to London via Gatwick and come to think of it Gatwick airport is between 11 mins to 15 mins on the gatwick express to london Victoria(the heart of the city). So I see no reason not to lobby for gatwick slots. Another reason is that the new owner of Gatwick under the privatisation scheme is owned by a Nigerian in the United States for crying out loud. Nuf said, Arik wise up please as u will create a strong market base because trust me customers are looking for how to boycott BA and Virgin but your incentives and lack of customer service kills peoples interests.

    From: Omo Charley

    Posted: 1 year ago

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  • The second problem I have with your article has to do with your objection to the mode of operations of Air France and Lufthansa Airline from the Port Harcourt International via the Murtala Mohammed International Airport to Charles de Gaulle Airports and eventually to other international destinations. That was an arrangement negotiated by the present Rivers State Government and which was accepted wholeheartedly by the two airlines, not to massage their egos, but to ensure their customer's satisfaction, comfort and financial convenience. In the airline business, like in any other business, the customer is the king and so his satisfaction and comfort at a convenient price is paramount. These two airlines understand this. Arik does not seem to understand this cardinal rule of business given the way and manner they treat customers on their domestic and international routes alike. So I find it difficult to comprehend your call to put a stop to the practice of these airlines lifting passengers from PH and Lagos and out strictly on an international route and journey. At whose expense are you suggesting this? And to whose benefit? You are suggesting that the FG should stop this route which providesso much comfort and safety to international passengers in the Southern and Eastern axis just so that Arik can benefit? I consider this preposterous. Tens of thousands of our citizens should suffer the discomfort, face the security risk and incur additional flying and hotel expenses and transmute to Lagos to fly BA, Airfrance and Lufthansa from MMIA just so Arik Airline, a private commercial airline, can benefit? Has Arik ever considered extending it's international flight services to PHIA? Were they stopped? You accuse these airlines of ferrying passengers domestically on domestic routes. Legally, you are wrong. So long as these airlines do not offload passengers from PHIA at the MMIA to enter into Lagos they are not operating domestic but international routes. Domestic Airlines do not land at the international wing of the MMIA? The airlines are within their rights and the Rivers State Government having struggled to initiate these moves to re-jig our economy after the Niger Delta crises has it a responsibility to protect the rights of these airlines who showed understanding and commitment. They were friends when the chips were down. Given the fabled link of the emergence of Arik in the first instance to Rivers roots, one would have thought that Arik would have been the first to jump onto the PH international route. But they didn't. These foreign airlines saw the potentials of the route and came back to it even in uncertain times to secure considerable market share and loyalty. Now you suggest that the FG should by military fiat (most unbusinesslike) strip these airlines of this market share and loyalty all for the benefit of a domestic airline that failed to take advantage of it's local knowledge. That is standing logic on it's head! First we drove away Virgin despite all the agreements we signed with them and now..... You can suggest all the options for your dear Arik but pleasedont even come to PHIA and the international airlines that operate from there. If you want an Arik monopoly to save Arik, Lagos is a larger market. Let them enjoy that monopoly at the MMIA!!!!!

    From: Abiye

    Posted: 1 year ago

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  • Ijeoma, you are absolutely correct in your analysis and advice to both Arik management and the Nigerian Government. But, I bet you, none of your advices will be taken, more so on the part of Arik for the simple reason that, the Nigerian big-man would rather own 100% of the pond in his backyard than owning 1% of the Atlantic ocean.

    From: Muyiwa

    Posted: 1 year ago

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  • Well thought out and excellent write-up. I hope the owners of Arik Air will take this issues and advice on board.

    From: Bank Anthony

    Posted: 1 year ago

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  • brilliant piece. we must not let Arik die. 90 percent of its workforce are nigerians. methinks that FG shd write off Ariks debt. it is in our national interest.

    From: mpitikwelu

    Posted: 1 year ago

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  • I hope Arik Air owners are listenning! and take advice seriously. It's damand & supply will reduce charges not legislation

    From: Josiah Osidele

    Posted: 1 year ago

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  • Ijeoma, ur article is not only well researched, thought provoking, it should serve as a template for the government in its bid to restructure the industry. As for Arik, I don't know that they deserve this impeccable free consultancy. It remains to be seen whether Johnson, as other Nigerian CEOs who are more after the ego trip of being sole founder and runner of big but empty organisations, whether he will summon the selflessness to make the necessary changes. Ijeoma, thank you for this wise counsel.

    From: Rich Arinze

    Posted: 1 year ago

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  • IJEOMA, PLEASE, LET US TAKE IT THAT YOU ARE THEORIZING AND WITH NO THIRD PARTY INTEREST BEING ADVANCED. THE MOST PROFITABLE MARKET ON THE NIGERIA-LONDON ROUTE FOR ANY NIGERIAN OPERATOR IS HEATHROW. BRITISH CARRIERS HAVE FREE REIGN IN NIGERIA, BUT LONDON AND AGENCIES REPRESENTING THEM WOULD HAVE NO NIGERIAN OPERATOR FLY TO AND FRO HEATHROW. THEY DO THIS BY PLAIN MECHANISTIC MANIPULATION OF LANDING SLOTS, JUST TO PROTECT BRITISH OPERATORS. ANY NIGERIA NOT AWAY OF THIS, I AM SORRY TO SAY HERE, LIVES ON THE MOON.

    NIGERIAN OPERATORS AND PUBLIC, RELUCTANTLY JOINED BY GOVERNMENT OF NIGERIAN HAVE BEEN ADVANCING FOR EQUITABLY COMPETITIVE PARTICIPATION IN THAT ROUTE. THERE IS NO WAY ANY PERSON OUTSIDE THE OPERATOR (ARIK) CAN HONESTLY CLAIM TO KNOW BETTER THAN ARIK IN THIS REGARD.

    COMMENTS OF NIGERIANS FROM CREDIBLE PLATFORMS SUCH AS YOURS SHOULD ENDEAVOUR TO BE SELF-RESTRAINING, BY HAVING THE BIGGER PICTURE (SHORT AND LONG TERM INTEREST OF NIGERIANS) IN MIND ON A GIVEN ISSUE NOT JUST FROM BEHIND EXPLETIVE FIGURES.

    From: Okey

    Posted: 1 year ago

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  • FG is ifghting a lost war with BA!!
    The sensible thing to do is force Arik and Air Nigeria to reduce their prices,fly into Gatwick or City Airport and most especially force all Govt officials to fly either Arik or Air Nigeria.
    That will send a clear message to BA and their officials instead of this current nose-poking adventures.

    From: Oladipupo Folarin

    Posted: 1 year ago

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