Power equipment giant, Mikano International Limited, is taking its two-year old strategic partnership with Hyundai Heavy Industries Company Limited of Korea to greater heights. The three-day training session organised for 45 technicians from firms using the Hyundai construction equipment in Nigeria as well as engineers from the Hyundai Construction Division of Mikano is a pointer to this.
Addressing journalists at the commencement of the training facilitated by two engineers from Hyundai Heavy Industries (HHI), Korea, at the Mikano corporate headquarters in Lagos, Monday, General Manager, Hyundai Construction Division of Mikano, Mr. Daniele Sernelle, said the whole essence of the training is to support the company’s clients in Nigeria. This, he said, is to also compliment the practice whereby, twice a year, the company takes its best clients to South Korea to understand what the Hyundai construction equipment are all about.
“We’ve been on for two years supplying Hyundai construction equipment such as crawler and wheel escavators, wheel loaders, skid steer loaders and backhoe loaders as well as industrial forklifts and material handling equipment such as diesel forklift, electrical forklift, lpg forklift, reach trucks and tow trucks to clients in Nigeria. We then felt the need to support these clients with training on the use and handling of these equipment since they are relatively new in Nigeria. We are doing this because of our focus on customer service. We are concerned because we realised the lack of experience of the machine on their part. We need to train manpower for end-user staff,” he explained.
Sernelle added that the training incorporates all aspects of client service , technical handling of the equipment as well as the electrical and electronic aspects. He disclosed that the trainees have showed commitment as they have been looking forward to this training.
“The fuel-efficient Hyundai construction equipment are fully tropicalised for the African continent. The emission level is low and the engines have similar hydraulic system like that of CAT. Training, maintenance and service are the priorities of the future. Mikano is therefore planning to open a training centre in the future to emphasise our commitment to these,” he explained.