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Metro Taxi Redefines Transportation in Lagos

09 Nov 2010

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An innovative taxi scheme which insures its passengers against accidents, was recently launched in Lagos. Patterned after the London black taxi, the Lagos Metro Taxi promises to provide passengers comfort and security. Chinyere Okoye writes

Offering value added service, Metro Taxi Limited; a first class taxi service has introduced a new taxi service in the Lagos metropolis. The fast emerging transport business is patterned after the London Black Taxi. Metro Taxi intends to fulfill its mission by providing reliable, timely, and safe cab services, using the latest equipment and technology to facilitate the travel of individuals in and around the Lagos metropolis and in the long run through the length and breath of Nigeria.

The taxi is the only public transport that gives insurance coverage, incase of accident the victim receives N200, 000, if there is fracture N2.5million and death victims receive N2.5million though the drivers are specially trained by Lagos State.

While unveiling the first taxi with registration number Lagos, MT 108 APP, Governor Babatunde Fashola said the private taxi scheme was launched in Lagos State because of the “unbearable condition of public taxi system.”
Metro taxi with its forward thinking, offers to meet with ever changing customer needs in the Lagos transport industry through recognized world standards delivery. The major operations of the company will be in line with the operating guidelines and standards set by the ministry of transportation.

According to the CEO Metro Taxi, Mr. Niyi Oguntoyinbo of Metro Taxi Limited, “public transportation has been an enormous problem that has plagued Lagos State and this launch is the best thing that is happening to transport system. Today, Nigerians can get unlimited access to metro taxi with whatever budget and will not be stranded, will also get the privilege of being waited for,” he said.

Transportation in Lagos State has become a key issue due to the population explosion that Lagos has experienced in the last 20 years.
Metro Taxi is here, he added, to further assist the efforts of the government in improving the public transportation infrastructure.
Oguntoyinbo added that, metro taxi is offering exceptional value for the customer, while maintaining high quality and safety standards. “Our taxi is fitted with a meter for determining the right amount to charge for a certain distance traveled, two way communication system, for effective communications between the chauffeurs and the call centre so as to meet customers’ need in time, top light for customers to know if the cab has been occupied or not and Global Positioning Systems (GPS), for easy navigation in unfamiliar areas and computer communication systems,” he said.

Oguntoyinbo added: “Apart from our passengers being insured in case of an accident, Metro Taxi will offer unique services in terms of convenience, professional service and state of the art call center. Metro Taxi’s products and services provide the customer with the convenience of exceptional service, from the customer service personnel to the chauffeurs, while maintaining high quality standards. It also has a call centre that provides a timely service by providing a caller user group system in each cab, which allows effective communication between the drivers and the customer service department at any point in time.”

At the official launching, Fashola, represented by Commissioner for Transportation, Professor Bamidele Badejo, said there was still more rooms for private inventors in Lagos State taxi scheme. According to the governor, government’s intention for inviting private investors for investment in private taxi scheme was to make transportation system in the state more conducive for commuters. “Today’s launching by Metro Taxi is another landmark achievement in the state and government is ready to associate with it,” he said.

Fashola, however, reiterated the need for Metro Taxi operators “to abide by the rules guiding private taxi scheme in Lagos State and all traffic laws in the state.” He also noted that this is a model for others to emulate, as it is not possible to eradicate traffic.

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