In line with its global philosophy of ‘’Family Like Care’’, KIA Motors has come up with yet another industry-first offer of service plan or maintenance program known as KIA CARE. This is sequel to the company’s recent offer of the Loyalty Program where patrons enjoy a host of offers and discounts on maintenance services at their various workshops nationwide.
Speaking on the KIA CARE, Marketing Manager, Kia Motors, Mr. Kayode Adejumo, said “Our customers are at the core of our brand and we constantly look for ways to reward them. This annual maintenance program is geared towards encouraging our customers to bring in their KIA Models for service and maintenance checks as required.
“We also aim to ensure that our service outlets are accessible and available with the assurance of genuine parts, professional consultation and advice from auto experts who have been trained to KIA’s highest standards of providing workmanship of the highest quality.”
The KIA CARE program can be enjoyed by patrons either at the time of buying new cars and they can join after their purchase to suit their needs. The KIA CARE is a national service package designed to offer recommended periodic maintenance schedule across its network in the country and is valid for a period of three years or 60,000 kilometres whichever comes first. Available across all the models, it ensures that vehicles are maintained as per schedules , thereby increasing performance levels and lower operational costs. Maintenance parts like filters, oils, spark plugs, brakes, clutch, etc among others are inspected and replaced as required under the schedule.
“This is a new direction in innovation for Kia and a real cost saver for customers. We want the Kia brand to stand for more than just delivering great products with great quality and best warranty; we want Kia to be known as a brand that stands for delivering value for money Service Excellence. KIA CARE is a fantastic program and this allows buyers to guarantee the lowest possible service costs throughout their ownership,” said the General Manager of After Sales, KIA Motors, Mr. Tatpati.
KIA offers standard warranty of three years on passenger range products, however a 5 years warranty is offered on premium products like CADENZA, MOHAVE and QUORIS. But the recently launched QUORIS comes with five years maintenance free program and warranty, which is unmatched in its class of vehicles and again a first time in the industry.