Ford has inaugurated an extended service programme that offers free service for four-years or 120,000 kilometres, whichever comes first. The first programme of its kind which started on July 3 has now been extended to run till January 5, 2013. The after sales free service is being offered through two major Ford dealers – BriscoeFord and Coscharis Motors.
The free service is available on new Focus, Fusion, Taurus, Edge, Escape, Explorer or Expedition, F-Series trucks, and E-Series vans. The offer includes tyre rotations, engine oil and filter changes, spark plugs, clutch discs, engine belts and hoses, wiper blades, replacement of brake pads, and linings when worn, shock absorber replacements among others.
“Customer satisfaction is what the Ford brand is noted for globally and we will not relent in providing that unequalled service,” Ford Regional Sales and Marketing Manager, Ezio Tuniz, said, adding “The program is a Ford brand initiative that we want all our customers in the Nigerian market to take advantage of.”
Tuniz also noted that the incentive of free service is part of the Ford brand promise to meet customer expectations in the Nigerian market.