Delta Airline aircraft
United States (US) carrier, Delta Air Lines has bought a refinery, which would now be refining its aviation fuel at a lower cost than what it was buying the product and hopes to save over N45 billion ($300 million) annually.
This is part of the airline’s ongoing investment of over $3 billion in enhanced global products, services and airport facilities.
Delta said that with the procurement of the refinery, it would begin to produce its own aviation fuel, and reduce the bulk of airfare on its global customers.
The airline has also introduced full flat-bed seats in its BusinessElite cabin onboard its daily service between Lagos and Atlanta.
Speaking at the press briefing in Lagos during the week, the Sales Manager West and East Africa for Delta Airlines, Mr. Bobby Bryan, stated that the Lagos-Atlanta route was an extremely important market for Delta and with its strong commercial links to the United States, so there was the need to motivate the customers.
“Delta Airlines is about our customers and if we do not keep our customers happy, then we are not doing our work. As we approach our fifth anniversary of service between Nigeria and the US, we hope to continue responding to our customers’ needs by investing in our product offering with initiatives such as the full flat-bed and the roll out of Wi-Fi onboard next year.”
Byran explained that the introduction of Wi-Fi on Delta operated flights between Nigeria and the US would enable customers to stay connected throughout their journey and run their businesses without stress.
“The international service will use high-bandwith Ku-band capacity satellites to provide global coverage,” he said.
He added that the BusinessElite passengers travelling to and from Lagos would also benefit from Delta’s protocol service at the airport which offers a personalised escort through every step of the airport experience.
“From checking in, security clearance and lounge pick-up, to arrival and baggage collection, Delta’s protocol service is offered in addition to SkyPriority, a series of priority airport services offered to premium passengers by SkyTeam airlines serving Lagos,’ he said.
In addition, he said the airlines offers Economy Comfort on its Lagos flights providing over 400 seats per week.
“Customers flying in Economy Comfort benefit from up to four additional inches of legroom for 35 full inches of seat pitch and 50 percent more recline than Delta’s standard Economy class seat.”
The Sales Manager also said the airline, as part of its wider sponsorship initiatives, has made its first signing of a soccer club by striking a multi-year deal to become Chelsea Football Club’s official airline sponsor.
“The deal brings together two major international brands and will give Delta numerous benefits including LED exposure at each home game and entitlement space at Stamford Bridge enabling the airline to entertain guests at Chelsea’s home in a Delta-branded environment,” he said.